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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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CMS + CMP Publishing Integration

The publishing integration allows you to create, edit, approve, and schedule the publishing of CMS web content without needing to manually link content or switching between products. Planned functionality: Create Web Content in CMP Publish and Sch...
about 1 year ago in Content Marketing / Integrations 1 Shipped

Search data export and reporting

The data in search and navigation on most popular searches and searches without hits is extremely valuable, but very difficult to share with others in the business that do not use Optimizely. Please provide an export tool and a regular email repor...
about 2 years ago in Search & Navigation 8 Shipped

Edit Campaign Templates

Today, there is no way to edit an existing campaign template. Instead, you must create a new template and deactivate the old one. It's a lot of manual admin work, especially if you have a complex setup and need to make a small change.
over 1 year ago in Content Marketing 2 Shipped

Loading Indicator for Page Transitions

When the switching pages in the CMS it would be good to have a 'loading' indicator as a confirmation that I've clicked and the system is performing the action.
over 3 years ago in Content Management / Editing 1 Shipped

Add category reporting in the Personalization Portal

Add category reporting within the personalisation portal. The reporting available in the portal is sub-optimal and doesn’t provide a very detailed picture. Having the ability to breakdown performance by category (as well as attributes such as type...
over 3 years ago in Product Recommendations / Analytics / Portal 0 Shipped

Use v2.x of ImageSharp in CMS 12

Allow v2+ of SixLabors.ImageSharp to be used. Version 2.0 of that library was recently released, and it has support for converting images to WebP format. But EPiServer.CMS.Core has a dependency to SixLabors.ImageSharp (≥ 1.0.3 && < 2.0.0)
about 2 years ago in Content Management / Technical 1 Shipped

Add Environment Label in Results View

When viewing your experiment results per flag, once you're on this view (see screenshot) you do not know which environment these results are reflecting. My suggestion is to add an environment text label on this view. Also if not too much trouble, ...
over 1 year ago in Experimentation Analytics / Other 2 Shipped

Ingest 3rd party content

We want to bring content from multiple CMS systems and other sources of often quite structured "domain" content such as teachers, players, products, services, countries, recipes etc. into the graph When building experiences using the Graph, it wou...
over 1 year ago in Optimizely Graph 0 Shipped

Wordpress Integration - Support Custom Post Types

Custom posts are regularly used by companies which our integration does not support as the post type is currently hardcoded.
almost 2 years ago in Content Marketing / Integrations 0 Shipped

Copy Work Request

Often, we have requests that are similar to existing requests. We'd like to be able to copy instead of submitting an all-new request.
over 1 year ago in Content Marketing / Requests 0 Shipped