Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Variant Product - See Child Attributes on the PDP

Currently only the parent attributes are being shown on the PDP. Speaking to non-variant dropdown attributes, on the PDP. Parent product has the static attributes that apply to the product family, lIke material. On the child level the attributes a...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Shipped

Facilitate Copy Product Number on Products Page

See attached.
over 2 years ago in PIM 0 Shipped

Ability to Add Images From Products Tab

Would like to be able to add an image directly from the image tab on a product rather than having to add the image under assets first and then find the image on the product's image tab.
over 2 years ago in PIM 1 Shipped

Credit card token for card connect payment gateway

Card connect payment gateway includes credit card token which is currently not captured/store by Optimizely B2B commerce cloud. This token is required by ERP to process the order specifically in case when the order amount is changed due to increas...
over 2 years ago in Configured Commerce / Orders & Payment 1 Shipped

Spire Font missing Cache TTL

The spire getFont call has a zero cache TTL, even though the rest of the hosted items for spire under /dist (ie, public js file from webpack) has a TTL set. Could you please increase this to at least a couple hours, so that a visitor isn’t repeate...
over 2 years ago in Configured Commerce / Technical 3 Shipped

Page Title and Meta Description of child product (Variant) should be displayed when Variant is selected

Currently, the parent product's page title and meta description are displayed for all child products (variant). It would be more SEO-friendly and better for UX if the page title/title tag and meta description to be populated from the variant's sav...
over 2 years ago in Configured Commerce / Catalog & Assets 1 Shipped

Missing Cloud Security Headers

There are a couple HTTP Security headers that are missing from the B2B Cloud hosting that we believe should be added, for both classic and spire infrastructure. Please consider adding the following: Strict-Transport-Security X-Content-Type-Options...
over 2 years ago in Configured Commerce / Technical 3 Shipped

Paymetric gateway add a CIT / MIT flag

What I need is for the Paymetric module to send the extra key/value pair for TR_Trans_MSGTYPE for all transactions. Since this module was created by Insite I don't believe we have access to modify it. Here is the data that needs to be included on ...
almost 3 years ago in Configured Commerce / Integration 1 Shipped

Quick Order Quantity Inconvenient to Edit

When a new product is added, and a user tries to enter a custom quantity, the typing spot defaults to the left of the '1', so the user has to click to the right and then hit backspace. If it could default to the right that would greatly enhance th...
almost 3 years ago in Commerce Mobile App 1 Shipped

Quantity does not always save in Quick Order

When a user enters in a quantity for a product on android quick order, and then clicks directly on the search bar after typing the quantity (does not click out of the quantity box), and then searches up and adds a new product, the quantity for the...
almost 3 years ago in Commerce Mobile App 1 Shipped