Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Search and Filter Workflow Settings Page

It's currently very difficult to sort through/manage workflows. There is no search functionality and no filters such as who is included in the workflow, who set up the workflow, who last updated it, etc. Would be great to have more visibility in t...
almost 2 years ago in Content Marketing / Settings + Configuration 0 Shipped

Alt Text Field in Library

Currently, the file name of the image maps to alt text on the CMS, which is not best practice. As such, we have to go into the CMS and update the alt text manually after the asset syncs. Ideally, alt text would be mapped to its dedicated field in ...
almost 2 years ago in Content Marketing / DAM/Library 0 Shipped

Library - Asset public link SEO friendly

Public link of an uploaded asset is currently a uniquely generated number & letter string. SEO requires image URLs to be descriptive of the photo in order to promote image ranking, which can be a channel for traffic. Same applies for other fil...
almost 2 years ago in Content Marketing / DAM/Library 0 Shipped

Library - Asset public link on/off

We need a way to turn off the public link being generated upon every library upload. Public links, if available, will pull through in CMS. If not generated prior, it will not be passed to CMS and the image will not appear. Also, a lot of the asset...
almost 2 years ago in Content Marketing / DAM/Library 0 Shipped

Show Time and Date of Completed Workflow Step

We would like to be able to see the time and date that an individual workflow step was completed. I know this is available now in the history tab, but having it directly on the workflow would save us a lot of time as digging through history can be
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Shipped

Host preview.js on optimizely.com

Preview Mode uses a file called preview.js which is hosted on amazonaws.com Content Security Policies are starting to be enforced and it is not preferrable to whitelist non-Optimizely managed domains. Therefore it would be better suited to move pr...
about 2 years ago in Web Experimentation / QA 0 Shipped

When you create a new flag rule it should not default to ON

Currently, as soon as the rule is created, it's ON, even though in many cases, it's not completely ready/configured yet, and needs more adjustments before it should be enabled. So the current workaround when creating a Rule is to pull down the sli...
about 2 years ago in Feature Experimentation 1 Shipped

Change TLS ciphers

As a web administrator, I want the ability to disable certain cipher suites in the TLS protocol
over 2 years ago in DXP Cloud Platform 2 Shipped

Auto-Save 'Teams' Settings

When you are creating a team, you will notice that clicking anywhere outside the dimensions of the selection box forces it to go away and your prior selections do not get saved. So coming up with some sort of auto-save functionality will do wonder...
over 2 years ago in Content Marketing / Settings + Configuration 1 Shipped

Add support for Websockets by default for new environments

I noticed that DXP environment doesn't turn on Websockets on webapps by default. Would be a good thing to add to checklist for DXP peeps to avoid costly support issues since it can only be turned on in preprod and prod by Optimizely. If not enable...
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Shipped