Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1643 of 1643

Access to Mailgun for Optimizely Configured Commerce Customers

Optimizely is using Mailgun as email service to send outbound emails from Opti Configured Commerce. We see that user activation emails are not always reaching customers and we would like to see more detail on what happened with mails sent out from...
9 months ago in Configured Commerce / Technical 1

Add files to root level of the website

W e need to add files within a directory at the root level of the website. This is needed to update Google Analytics administrators as well applying files to the .well-known folder is standard for website hosting.
12 months ago in Content Management / Technical 1

Image Meta Data

During the development of our site, we have had some back and forth regarding images from the CMP (Welcome) DAM. In modern web development, all images must have an Alt Text and explicit width and height in the markup: https://www.w3.org/WAI/test-e...
12 months ago in Content Marketing / DAM/Library 0 Planned

"Remember me" automatically set

If you set "remember me" on login it shoud automatically be set the next time you log in.
3 months ago in Configured Commerce / Customers 4 Investigating

Custom cultures in DXP

We are facing an issue with non-existing english language cultures for local markets. Ex en-IT. We would like the possibility to add custom cultures in DXP with CMS 12.
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Please add a look up for Name (Request Template field)

For REQUEST Templates, is it possible to add a look up field for NAME? Allowing a user to search from (1) Active Directory for those with a Single Sign on Connection OR if that is not possible then search from (2) a list of active Welcome Users? T...
over 1 year ago in Content Marketing / Requests 1 Investigating

Enable DNSSEC in episerver.net zone

DNSSEC is not configured on the episerver.net zone, so the CNAME configuration is what causes this to be lost. If you would like to see DNSSEC added then you can submit the idea
9 months ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Two-way integration - respond via Teams to post automatically to CMP

(Off the back of a call with a customer) "It would be nice to respond to the CMP notifications within Teams so you don't need to login to the CMP."
9 months ago in Content Marketing / Notifications 0

Ability to view calendar on a weekly, monthly, or quarterly basis

As a team of marketing directors, we are trying to use events on the calendar view to do our monthly and quarterly planning process. We put our large initiatives into the calendar as events that run "all day" from Date X-Z. We'd like to be able to...
3 months ago in Content Marketing / Plan 0

Enhanced Datafile Management

Submitting on behalf of the customer. In order for us to easily debug datafile issues, for the Optimizely datafile, provide an easy way for us to retrieve the below information through the UI instead of having to reach out to Optimizely support: A...
3 months ago in Feature Experimentation / Project / Account Configuration / Settings 0 Future consideration