Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Technical

Showing 34

Cloudflare timeout setting

Allow the Cloudflare timeout setting to be changed by customer. Currently it's global at 100 seconds.
7 months ago in Configured Commerce / Technical 0

Enable Text Compression on the Pages

Opti configured commerce needs to enable text compression in the pages. It will improve the performance and improve the digital marketing scores.
8 months ago in Configured Commerce / Technical 5 Investigating

Change build to error on case sensitivity issues instead of warning.

We recently ran into an issue when deploying to the Sandbox environment where the build errored out due to files having slightly different casing in the import path statement then the actual file system. We have been occasionally running into this...
over 1 year ago in Configured Commerce / Technical 2 Planned

Sandbox IP Restriction

A nice enhancement that could be added to your native offer will be the be able to restrict per IP the sandbox environment.\nBy doing this, we will be able to provide a list of IP when configuring the environment and hide it from the public area.
almost 4 years ago in Configured Commerce / Technical 0 Gathering interest

Expose sort descriptor to extension code to allow implementers to make complex sorting clauses in elastic search

The SortDescriptor that is available in RunProductSearchResult.SearchDescriptor.Sort is an abstraction that does not allow to include complex sorting rules, such as sorting by nested fields. We would like to be able to use the Nest7 sort descripto...
10 months ago in Configured Commerce / Technical 1 Investigating

Email CC's when test email is set

This is a request to either place the actual to/cc/bcc emails into the email body if the test email setting is on, OR at least let us customize MailMessage or the CheckTestMode method. It's basically impossible to test if cc and bcc functionality ...
over 1 year ago in Configured Commerce / Technical 3 Investigating

Application log clean up of errors generated by automated requests

We check from time to time the application logs to determine the health of the application, so if we see an error we feel the need to investigate the source of that error. Except that lately, some of our customers have their application logs pollu...
over 1 year ago in Configured Commerce / Technical 1

Ability to restore websites

When a website is inadvertantly deleted we'd like the ability to be able to restore it
about 2 years ago in Configured Commerce / Technical 1 Will not consider

Support portal "Submit a request" form suggestion: add Sandbox2/Preview environment to CC Environment dropdown

The title pretty much says it all. This is in reference to this "Submit a request" form. The following form appears when you select "Configured Commerce (B2B)" for the Product drop down. (Pictured) Lately I've had a number of support request for w...
about 1 year ago in Configured Commerce / Technical 1

Create private subdomains for CDN images and pdf hosting

Optimizely is in the process of putting a CDN in place for all Spire Sites and Classic sites that have migrated to containers. CDNs are great to improve site speed, however, best practice would be to implement the CDN as a subdomain of the main si...
over 2 years ago in Configured Commerce / Catalog & Assets / Technical 0 Investigating