Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Automated way of copying database and blobs to a lower environment in CMS SaaS

We need a way of deploying the current content and blobs from our production environment to a lower environment of our choosing in our CMS SaaS instance. We should have the option to completely replace all of the data that is currently in the lowe...
2 days ago in Content Management 0

Support using Sendgrid's EU datacenter

As a European site owner, I would like to send mails through Sendgrid's EU-based datacenter. At the moment, DXP always uses the US API endpoint and routes the mails through a dedicated US address. For various reasons, we would like to have the cho...
3 days ago in DXP Cloud Platform / Identities and accounts 0 Future consideration

Workflow Overdue Report

Currently in the CMP, if I want to report on overdue workflow steps, I can make a Task Report and view current workflow step name, overdue workflow step name, percentage of steps that are overdue. Each workflow step has a number days for the step ...
about 1 hour ago in Content Marketing / Plan 0

Add Preview Option to Email Message Logs

Currently, we copy the html from the Email Message Logs and save to an html file to "preview" the email in the browser. It seems that this would be a great enhancement for Opti to add a "Preview" button on the page. This would be similar to the "P...
about 5 hours ago in Configured Commerce / Admin Console & Import/Export 0

Cloudflare 524 error page Statistics, Alerting and Customization request

When Cloudflare fails to load a page on our DXP hosted website we would like the ability to see statistics about the number of time the 524 error page was displayed to our users. We would like to request that statistics and/or alerting be made ava...
1 day ago in DXP Cloud Platform / Health reporting 0

Feature Enhancement Request List Buttons

We are running into an issue with our customers while using the mobile app. When a user opens the mobile app and then looks at one of their lists, they see 2 buttons on each item, 1 button to order the item and another button to delete the item fr...
2 days ago in Commerce Mobile App 0

Scroll issue for DateTime propertyon Macbook

Scrolling for this property is too fast on Macbook (testet Edge and Chrome): [ UIHint ( "TimeOnly" )] public virtual DateTime? StartTime { get ; set; } Adjusting scroll in mouse settings doesn't help.
3 days ago in Content Management / Editing 0

Allow for CMS access management in the DXP Portal

New properties added to App Settings in the DXP Portal, allowing for DXP users to whitelist allowed IPs for CMS access.
9 days ago in DXP Cloud Platform / Traffic management 0 Future consideration

"Publish to CMS" should publish page(s) and all associated unpublished content items

When CMS content is created through the CMP it doesn't publish all the content items, like blocks and images. The CMP creates a Project in the CMS and only publishes the page. This leaves a broken page live on the site until a content creator jump...
10 days ago in Content Marketing / CMS + CMP Publishing 0

Add quality parameter to Feed API v2

As a developer, I want to be able to select the quality of the image using the Feed API v2. This quality option should reduce the number of bytes sent through the Network to help with client-side performance. This feature should be similar to the ...
2 months ago in Content Marketing / DAM/Library 0