Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1740

API for DXP environment restart

Currently you can restart an environment only manually from Optimizely paasportal.We would need an API for restarting environments, which would be a more modern way of doing things and it would allow a better automation for managing environments.
about 15 hours ago in DXP Cloud Platform 0

Please add IsRunning to IImportStatus.Status used in the IDataImporter

We are programmatically running the data importer service to merge databases. One of the page types has a list of users that is validated against our OAuth provider, OKTA. The problem is that running the import service in a scheduled job can't con...
about 23 hours ago in Content Management / Technical 0

Confirmation to delete asset is hidden when image is associated with many CMS pages (Usage)

You cannot see the "Yes, Delete" confirmation button for assets with a lot of associated webpages (Usage section). In the attached example, the image is associated with over 50 urls and I had to reduce my browser resolution to 25% to see the butto...
1 day ago in Content Marketing / DAM/Library 0

Access to container / docker logs

As a developer, I want to access and download container/docker logs from PaaS portal and my environments, just as I can download application logs. This will help me find useful information when a container crashes or fails to start. See attached d...
15 days ago in DXP Cloud Platform / Infrastructure mgmt. 0

Have the ability to create renditions in AVIF format

AVIF is supported by all modern browsers and has a better compression rate when compared to other formats.
4 days ago in Content Marketing / DAM/Library 0

Trademark & superscript text in content

At the moment, there's no way to superscript trademark or registered symbols in the copy within the email. The only way to edit this is within an element.
8 days ago in Content Management / Personalization 0

Multiple instance support within single Github Repository

Currently if we have additional instance other than Sandbox and production like sandbox2 OR staging then to get code pushed to that instance requires entire new repository. It would be great if Opti supports additional branch support in same repos...
over 2 years ago in Configured Commerce / Technical 6 Planned

Add a 'select/deselect all' button in 'Target markets' modal

As an administrator, I would like to be able to select/deselect all markets in the 'Target markets' modal, so that I can select the desired market faster. For example, one site has ~50 markets and we only wish to select one, but in order to do so,...
about 1 month ago in Customized Commerce / Promotions 0

Export and Columns Option in Meta Class Data

Missing Export Option : In Commerce 13, there was an option called “Printer Version” for all the meta class data. While I can see an export option in the contacts, this option is missing in all other meta class data. Column Visibility in Meta Clas...
5 days ago in Configured Commerce / Admin Console & Import/Export 0

UserProfile visitor group criterion should not throw an exception if current user is logged in through external OpenID Connect provider such as AzureAD / Entra ID.

As a site administrator of a site using mixed-mode authentication (both AspNetIdentity for local users and OpenID Connect for AzureAD / Entra ID users), I want to know that my site will not break if I set up a visitor group using the Site Criteria...
about 1 month ago in Content Management / Personalization 0