Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1582

Delete Custom created Objects

We would like the ability to delete or hide custom created Objects. Currently these tasks must be handled by Support/Engineering and it can take a long time for these requests to be processed.
1 day ago in Data Platform App 0

Search Campaigns/Discounts by Coupon Codes

As a Commerce > Marketing user, I can currently search by campaign name & discount name. Can a feature be added to also search by coupon code (within a discount)?
about 20 hours ago in Customized Commerce / Promotions 0

Bulk Download Assets from DAM

Currently the maximum amount of assets you can download at once from the DAM is 100. We have an instance where we need to download 1800 assets and would like a way to bulk download all assets that are in a folder or relate to a specific filter.
about 7 hours ago in Campaign 0

Add Generics Support to Various Attributes

C# 11 added support for attributes with generics. It would be nice to be able to use that with various Optimizely attributes. Some examples of attribute I can think of this can be added to are SelectOne, SelectMany and ModuleDependency. [SelectOne...
about 23 hours ago in Content Management / Technical 0

Archive Notification for task Watchers

When a task is archived, a notification is sent to all watchers assigned to the task.
1 day ago in Feature Experimentation / Other 0

Ability to lock down code editor / css changes

As an administrator, I want to lock down the code editor / CSS changes within the platform to prevent security risks from non-technical users or bad actors inserting malicious code.
2 days ago in Web Experimentation / Security 0

Add a spinner while the page tree is being modified

Since the version 12 upgrade, our client and their editors have encountered a problem with the page tree. Actions like deleting and moving items aren't immediately reflected in the user interface. This leads to users repeating the action, only to ...
11 days ago in Content Management / Content Manager 0

Discussion Boards

Does Optimizely have any plans to add a Discussion Board feature to their CMS in the future?
2 days ago in Content Management / Content Manager 0

We would like to disable the time a step is due in a task

All of our task steps are due EOD. It is very time consuming to have to set each step in each task to that time. We would like to be able to either turn off all times due, and only have a date, or set all times to a default time.
10 days ago in Content Marketing / Tasks, Campaigns, and Events 0

Add multi-tenant SSO support

Currently only one connection to a single SSO tenant can be configured in the console admin. So if you have more than one customer that would like to use Windows SSO, you wouldn't be able to configure the system to allow all possible tenants. Plea...
15 days ago in Configured Commerce / Users, Permissions & Security 0