Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

FILTER BY CATEGORY

All feedback

Showing 24

Status and potential error log for Recommendation feed parser

The products list is fetched by the Product Recommendations engine and parsed. This parsing may fail, but there is no way to check this from the portal without contacting support (who also have no easy way of checking if there is an error). This w...
over 1 year ago in Product Recommendations / Technical 2 Already exists

Full Stack with Flutter

Many Customer's mobile team is getting started with experimentation and would like to utilize our SDK with Flutter (a cross-platform mobile framework that is written in the Dart programming language but is compiled to swift (for iOS) and java (for...
over 2 years ago in Feature Experimentation 10 Already exists

Reporting API

One customer would like to be able to automatically retrieve data from the backend via an interface.They have asked us to provide them with the necessary API documentation. Currently there is apparently only the manual CSV export (attachment).Howe...
almost 3 years ago in Product Recommendations / Analytics 0 Already exists

Full Stack Experiment Scheduler

What is the problem you’re trying to solve with this request?Rather than providing a solution, please try to describe the problem in as much detail as possible. Calendar Experiment scheduling - on and off Repeatability Weekly, Monthly, Yearly, Cus...
almost 2 years ago in Feature Experimentation / Feature Flagging Workflows 4 Already exists

Task History Database or a excel file export for it

Currently we have to manually make a spreadsheet every week to track our tasks, it would help if we can see all our previous tasks in one place.
3 months ago in Content Marketing / Plan 1 Already exists

Option to Create a New Version automatically from an existing task or item in the Library

It would simplify the process of updating existing content if such an option allowed you to automatically create a related task that either exists alongside the original task or integrates itself into the original task with all of the relevant rel...
4 months ago in Content Marketing 0 Already exists

Add experiment metadata (human readible experiment name, variation name, event name, etc) in E3

Add experiment metadata (start/finish date, etc) to E3. These can be accessed via our REST API but this would reduce the friction points of building dashboards using the E3 data.
almost 2 years ago in Experimentation Analytics 0 Already exists

Use "pageview"-events as a source for the audiences builder

Hi! As an Optimizely editor, I want to be able to use the "pageview"-event of a certain page as the source for an audience so that I can target visitors that (have returned and) have viewed a certain page before. We currently solve this by using a...
over 1 year ago in Web Experimentation / Experiment Authoring / Targeting 4 Already exists

Create Secure Library Folders

We need to be able to store assets in the Library that are not available to everyone with a log in, nor are accessible outside our org. Currently there is no way to set access permissions at the folder and asset level. Some highly valuable content...
5 months ago in Content Marketing / DAM/Library 1 Already exists

"Exclude" from Results using the Segment dropdown (instead of only being able to "include")

Hi! It would be nice to be able to use the "Segment"-dropdown in the "Results"-view of an experiment/campaign in such a way that we're able to choose certain items/options on which to exclude/filter from the results. At this moment, it is only pos...
over 1 year ago in Experimentation Analytics / Results Page 3 Already exists