Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

Showing 122

Integration of AI based Chatbot / Agent

Configured Commerce has always focused on the value of its self-service capabilities to increase customer adoption, increase customer retention, and to free up Sales and Customer Service to focus on more complex, high-value engagements. Providing ...
23 days ago in Configured Commerce / Self-Service 1 Gathering interest

Support slash in UrlPath translations

We have a need to identify language in URLs. This resembles adding /fr to the URL path of our french pages in the URL Segment of the French homepage and the UrlRoot (i.e Catalog_UrlRoot = fr/catalogue, Product_UrlRoot = fr/produit, Brand_UrlRoot =...
about 2 months ago in Configured Commerce / Localization / Technical 2 Gathering interest

Add LaunchDarkly to allowedLibraries whitelist

Hi, Out customer indicated they would like to unify the feature flags and feature experimentation software they use over multiple software applications, which also include software maintained by other partners next to ourselves. They already use L...
8 months ago in Configured Commerce / 3rd Party Library Allow Listing 3 Gathering interest

Order Approval - Sort By Ship To/Pick Up

Change the sort by Ship To/Pick Up on the Order Approval page to Company Name. The current sort order for Ship To/Pick Up is by the Customer Sequence, which causes confusion since Customer Sequence is not a data element end users are familiar with...
24 days ago in Configured Commerce / Orders & Payment 2 Gathering interest

Separate the "build email" step from the "send email" step for easier extensibility

As a partner developerI want to have a point of extension between building an email and sending an emailSo that I can modify the email properties (ie. To, CC, Body) without overriding the code responsible for sending the email. The following files...
16 days ago in Configured Commerce / Technical 3 Gathering interest

Improve logging

Some clients have voiced their frustrations with finding it difficult to identify issues in the system. Please see the feedback below from one of the clients below. The Elmah instructions are great information and could potentially be helpful. Unf...
3 months ago in Configured Commerce / Misc. 1 Gathering interest

Two-Factor Authentication (2FA) for Configured Commerce

Please add two factor authentication capabilities for Configured Commerce. (I know that there is another request like this, but for Customized Commerce https://feedback.optimizely.com/ideas/COM-I-118)
8 months ago in Configured Commerce / Users, Permissions & Security 3 Gathering interest

Visual Indicator to show more features within the Content Block of Rich Text

The Content Block within the Rich Text widget, should have a visual indicator to show there are additional options, i.e. add images, on the collapsed view.
about 1 month ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Full Screen CSS

Ability to toggle on full screen when editing CSS. Would be able to toggle on full screen mode when editing CSS via Rich Content > Advanced.
3 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Add Url Segment to Locations

Entries in the admin that generates a page all have a URL Segment to configure except Locations. Products generates /Product/{url-segment} Categories generates /Catalog/{url-segment} Brands generates /Brands/{url-segment} But Locations don't have ...
about 1 year ago in Configured Commerce / Misc. 1 Gathering interest