Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Technical

Showing 10

Allow a way to see server side rendering on Sandbox

As someone responsible for site availability/uptime AND SEO, there should be a way for QA testers (not just developers on their local instance) to trigger SSR in Spire on Sandbox in order to do basic QA on the site. Currently, on Sandbox any "bot"...
about 2 months ago in Configured Commerce / Technical 1 Investigating

Trying to identify how a product became discontinued

We're having products on our website getting discontinued. It's a feature we haven't utilized in the past so we certain we don't have any jobs that should be doing this but we're also looking incase it was put in somewhere by accident. Is there an...
about 2 months ago in Configured Commerce / Technical 1 Investigating

Enable Text Compression on the Pages

Opti configured commerce needs to enable text compression in the pages. It will improve the performance and improve the digital marketing scores.
8 months ago in Configured Commerce / Technical 5 Investigating

Expose sort descriptor to extension code to allow implementers to make complex sorting clauses in elastic search

The SortDescriptor that is available in RunProductSearchResult.SearchDescriptor.Sort is an abstraction that does not allow to include complex sorting rules, such as sorting by nested fields. We would like to be able to use the Nest7 sort descripto...
10 months ago in Configured Commerce / Technical 1 Investigating

Email CC's when test email is set

This is a request to either place the actual to/cc/bcc emails into the email body if the test email setting is on, OR at least let us customize MailMessage or the CheckTestMode method. It's basically impossible to test if cc and bcc functionality ...
over 1 year ago in Configured Commerce / Technical 3 Investigating

Create private subdomains for CDN images and pdf hosting

Optimizely is in the process of putting a CDN in place for all Spire Sites and Classic sites that have migrated to containers. CDNs are great to improve site speed, however, best practice would be to implement the CDN as a subdomain of the main si...
over 2 years ago in Configured Commerce / Catalog & Assets / Technical 0 Investigating

Allow to configure file upload maximum size on nginx server

A good client of ours asked us to implement a feature to allow him to upload files via the storefront that will give additional informations on quotes. Unfortunately, the fact that the upload size limit on the server is 5MB and we can not configur...
almost 2 years ago in Configured Commerce / Technical 0 Investigating

Add the ability to customize Utilities

it would be a great help if the Utilities provided OOTB such as ICustomerUtility, ICustomerOrderUtility...etc updated to implement the IExtention interface (we also need to have access to the concrete implementations so that we can do an inheritan...
almost 2 years ago in Configured Commerce / Technical 0 Investigating

Database needs to be made readily available for reporting

Hi - we high a high need to get either ad hoc database access or a regularly scheduled (weekly) database copy to inform our business reporting. Optimally if we could trigger a database download ad hoc, that would also help us when we need to quick...
about 2 years ago in Configured Commerce / Technical 0 Investigating

Cloud Hosted, Customer Accessible Mirror of Production Database

I'd like for Optimizely to host a read-only mirror database of production data that customers and implementation partners could have access to. This would provide instantaneous access to all production data which could be excellent for debugging, ...
almost 3 years ago in Configured Commerce / Self-Service / Technical 0 Investigating