Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Marketing & Promotions

Showing 12

Ability to Remove a Promo Code without having to Clear Cart

Situation: Our client wants to use the promo code with the "one time use" rule for his customers. Problem: If the customer applies the coupon to his cart and decides he wants to remove it to put it on a future cart, there is no easy way to do it. ...
almost 2 years ago in Configured Commerce / Marketing & Promotions 3 Shipped

Having a "can't buy" option in the restriction groups

As a site manager, I would like to be able to create restriction groups that can't buy certain products but can see them. Using current restriction groups and hiding products creates 404 pages for clients that can't see certain products but can st...
almost 4 years ago in Configured Commerce / Marketing & Promotions 1 Shipped

Add Website User Variables to Order Confirmation Email

It would be great to have the following website user variable added as options for Order Confirmation Email. UserLastName UserFirstName UserName
about 2 years ago in Configured Commerce / Marketing & Promotions 5 Shipped

Default image badging overlay deactivates the link in that area of the image.

When using the image badge overlay, the overlay portion of the product image is not an active link, so users must click outside of the overlay, on the product image in order to click an active area. This is noticeable on the Product Listing Page, ...
about 1 year ago in Configured Commerce / CMS, Spire & Mobius / Marketing & Promotions 2 Shipped

Copy a promotion

Some of our promotions rules/results are complicated and repeating. I'd love to be able to copy a promo, rename it and reuse the parts I want without having to type them all in again.
almost 4 years ago in Configured Commerce / Marketing & Promotions 1 Shipped

List search

The ability to search all lists not just within a list as a number of the accounts have multiple lists and we don't yet have the ability to have sub folders within a list which is also a request
over 1 year ago in Configured Commerce / Marketing & Promotions 3 Shipped

Lists - add the ability to have subfolders within the list

We would like to have the ability to have subfolders within the list for allowing better organization
over 1 year ago in Configured Commerce / Marketing & Promotions 3 Shipped

Website specific default domain for mailgun

We would like the ability to have website specific FROM addresses for B2B Commerce Cloud. Currently only 1 domain is supported per instance. This request is specific to multi-website instances where each brand would require a different default ema...
almost 4 years ago in Configured Commerce / Marketing & Promotions 1 Shipped

Duplicate Promotion

Would love if there's a way for us to duplicate an existing or older promotion, and make it NOT active in the main promotions listing screen. This would allow us to quickly replicate something we have done before, without having to type in additio...
almost 4 years ago in Configured Commerce / Marketing & Promotions 1 Shipped

Unable to import customer specific wish lists from admin console

Hi Team, Client has a requirement of importing Customer specific Wish lists from Admin, Optimizely OOTB supports the same using the storefront site, however it is not supported while importing Wishlists from Admin with customers assigned to it . T...
over 3 years ago in Configured Commerce / Marketing & Promotions 3 Shipped