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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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Technical

Showing 12 of 874

Generic Recommendations with 'Do Not Track' enabled

When a customer currently disables cookies or has enabled 'Do Not Track' online the personalization engine does not return any results to the website meaning an empty space is displayed. We would like generic recommendations to be returned to the ...
almost 2 years ago in Product Recommendations / Technical 1 Future consideration

Status and potential error log for Recommendation feed parser

The products list is fetched by the Product Recommendations engine and parsed. This parsing may fail, but there is no way to check this from the portal without contacting support (who also have no easy way of checking if there is an error). This w...
8 months ago in Product Recommendations / Technical 1

Send notification when new user is created

Send notification to administrator or admin group when Guest user creation is used
over 1 year ago in Product Recommendations / Technical 1 Future consideration

HSTS on the root domain

We are experiencing some redirection issues we have no control over as they are done in the root domain. http://oldsite.com redirects to https://www.oldsite.com then finally to https://www.newsite.com The redirection should be as follows: http://o...
3 days ago in Product Recommendations / Technical 0

Dynamic campaign criteria

When creating campaigns in product recommendations, it would be great to have dynamic value capabilities. For example, if I have multiple brands on my website and I want the first product being recommended to match the brand of the sku that the us...
almost 2 years ago in Product Recommendations / Technical 1 Future consideration

Allow visitor groups as a campaign criteria

When creating a campaign in product recommendations, it would be incredible if we could also build rules based on visitor groups. For example, show products under $15 to "Sale buyers" visitor group that I have setup in my CMS and I'm using to crea...
almost 2 years ago in Product Recommendations / Technical 1 Future consideration

Built in flags for feed failures

Built in flags for feed failures. Customers should be notified immediately if there feed is failing. An email should be sent directly to the customer as soon as the feed fails. The email would include why the feed has failed and the email for thei...
2 months ago in Product Recommendations / Technical 0

Ability to restrict visitors to submit a form once per day

Some of our Retail businesses will run campaigns where they want to allow site visitors to enter a competition via form submission, but they want to restrict entries to once per day.
5 months ago in Product Recommendations / Technical 0

CMS.UI 12.10 - revert tooltip and layout changes done to properties in August

Update 1: "Improve help text" https://world.optimizely.com/documentation/Release-Notes/ReleaseNote/?releaseNoteId=CMS-22478 What I am using today All projects since 2014-ish have used this idea on displaying "Help Text" for Editors:https://talk.al...
5 months ago in Product Recommendations / Technical 0

Default time zone should be changeable

Default time zone should be CET instead of UTC for CMS in Preproduction/Production
7 months ago in Product Recommendations / Technical 0