Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Add "Enforce Password History" on Website and Console Security Settings

Add "Enforce Password History" on Website and Console Security Settings How it works: When you set this option, the system stores a certain number of your past passwords, and when you try to set a new password that matches one of those stored, it...
7 days ago in Configured Commerce / Users, Permissions & Security 0

Option to Preventing Users from Adding More to Cart Than Available for Discontinued Items

We would like to implement a restriction to prevent users from adding more items to their cart than the available stock for discontinued items. Specifically, when an item is discontinued, users should not be able to add more units than are availab...
8 days ago in Configured Commerce / Orders & Payment 1 Gathering interest

Proactive Site Monitoring

Opti should provide proactive site monitoring to its configured commerce customers. Customer should received an alert from Opti about server errors, hosting issues, site restarts, etc. As hosting provider, Opti should support the platform from thi...
about 2 months ago in Configured Commerce / Technical 0

Add LaunchDarkly to allowedLibraries whitelist

Hi, Out customer indicated they would like to unify the feature flags and feature experimentation software they use over multiple software applications, which also include software maintained by other partners next to ourselves. They already use L...
10 months ago in Configured Commerce / 3rd Party Library Allow Listing 3 Gathering interest

Support slash in UrlPath translations

We have a need to identify language in URLs. This resembles adding /fr to the URL path of our french pages in the URL Segment of the French homepage and the UrlRoot (i.e Catalog_UrlRoot = fr/catalogue, Product_UrlRoot = fr/produit, Brand_UrlRoot =...
4 months ago in Configured Commerce / Localization / Technical 2 Gathering interest

Integration of AI based Chatbot / Agent

Configured Commerce has always focused on the value of its self-service capabilities to increase customer adoption, increase customer retention, and to free up Sales and Customer Service to focus on more complex, high-value engagements. Providing ...
3 months ago in Configured Commerce / Self-Service 1 Gathering interest

Please whitelist .NET native library Azure.Storage.Common

You have whitelisted the following Azure libraries but not Azure.Storage.Common: Azure.Core Azure.Identity Azure.Storage.Blobs Could you please whitelist Azure.Storage.Common as this is a Microsoft .NET native library and we need it to upload file...
7 months ago in Configured Commerce / 3rd Party Library Allow Listing 0

Whitelisting the Hippocratic License for Third Party NPM Packages

As a developer, I want the Hippocratic License to be considered for whitelisting so that developers across various projects can use third-party NPM packages without any deployment issues (e.g. https://github.com/PaulLeCam/react-leaflet/blob/master...
9 months ago in Configured Commerce / 3rd Party Library Allow Listing 0

Add Preview Option to Email Message Logs

Currently, we copy the html from the Email Message Logs and save to an html file to "preview" the email in the browser. It seems that this would be a great enhancement for Opti to add a "Preview" button on the page. This would be similar to the "P...
26 days ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Assign a product badge to all products in a category

We would like to assign a badge to all products in a specific category. Example of use All products in the Clearance category must have a badge to indicate that they are on final sale. If I'm browsing in category X and one of the products in this ...
8 months ago in Configured Commerce / Marketing & Promotions 2 Investigating