Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Manager

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Overview of Audience groups and where they're used

Requirement: We are currently implementing the personalization on basis of combination of different Audiences using the Azure groups with their respective roles in Optimizely. It is required that certain pages/blocks need to show for some groups a...
2 days ago in Content Management / Content Manager 0

Unpublish content from the "publish" menu

Currently the way to "Unpublish" (as in expire) content in the CMS isn't very intuitive for people who don't have lots of Optimizely CMS experience. Especially editors coming from other platforms. I've built a CMS 12 plugin that solves this and pu...
over 2 years ago in Content Management / Content Manager 1 Planned

Unchecking "show all languages" in back-end (sites tab) isn't saved.

When you uncheck the "show all languages" button (sites tab) and then switch language/do a page reload, the choice isn't saved. It's really annoying for our content editor, since for our multisite project, one of the sites only has very few cultur...
16 days ago in Content Management / Content Manager 0

Options to delete content type that is no longer available in code

It would be nice to have some plugin / sch. job that can delete content type that is no longer available in code. e.g. If i try to delete Digital Banner Blok which is no more available in code it gives me this error " Cannot delete the content typ...
9 months ago in Content Management / Content Manager 0

Add a spinner while the page tree is being modified

Since the version 12 upgrade, our client and their editors have encountered a problem with the page tree. Actions like deleting and moving items aren't immediately reflected in the user interface. This leads to users repeating the action, only to ...
7 months ago in Content Management / Content Manager 0

Bring back Smart Publish

Please put Smart Publish back in the Publish menu. It disappeared in the move to CMS 12 and the only thing my team can find that's even close is to the same functionality is to: Create a new Project. Make any changes in the new project. Hit Overvi...
3 months ago in Content Management / Content Manager 0

Adjust due time for an entire workflow/task instead of each step

The due date time automatically populates as 12:00 p.m., or to your current time when adding steps to a workflow. I want the ability to bulk adjust the time for every step in a task. For example, on our team, most of us quit working around 5 p.m. ...
2 months ago in Content Management / Content Manager 0

Move "My Assignments" to the homepae

The current homepage does not show priorities or make it easy to see what work is due soon or overdue, we have to rely on the "my assignments" section. It would be very helpful to have this view on the homepage as a tab.
10 months ago in Content Management / Content Manager 0

A true unpublish option or the ability to schedule the end of expiration

A true unpublish option would be a huge asset to the CMS. If that's not possible (or at least not possible soon), then the ability to schedule an end to expiration should work. It might sound like a small thing, but being able to unpublish and the...
7 months ago in Content Management / Content Manager 0

Download bulk assets from 'Media' tab

Ability to download any folder of assets, single asset or multiple assets from media tab.
about 2 months ago in Content Management / Content Manager 0