Customer Feedback

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Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Status Future consideration
Product Configured Commerce
Categories CMS, Spire & Mobius
Created by Guest
Created on May 16, 2022

RELATED FEEDBACK

Merged feedback
This idea has been merged into another idea. To comment or vote on this idea, please visit B2BCOM-I-497 Multiple Websites: Default Website for Impersonation.

Requirement to switch back to selected web site with each entry Merged

When making entries and changes in various screens within the admin console, it always diverts back to a default web site. In our case it is the "Identity" web site. This requires us to reselect our primary web site every time we make a new entry (i.e. adding a search re-direct) or want to review the overall product categories. When entering significant numbers of entries, this becomes inefficient, confusing and a hassle. It would be nice to be able to set a chosen default.


  • Optimizely
    Sara Winter
    Reply
    |     Apr 4, 2023

    There are a couple of different requests talked about within this feedback item and I'll be merging this with the request to define a default website that would be used for impersonation among other things.

    Regarding the "Identity" website and preventing customer confusion we are adding an item to our roadmap to hide this from non ISC_System users. Although we cannot guarantee a release date, we expect this feature to be available within the next 12 months.

  • Guest
    Reply
    |     Apr 3, 2023

    The "Identity" site is extremely confusing to customers. If we could make sure a default website would be persisted, this would be great!

  • Optimizely
    Sara Winter
    Reply
    |     Jan 9, 2023

    Thank you for submitting this request! Our team is currently investigating if and how we may implement this change, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.