Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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DXP Cloud Platform

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Execute Manually run Scheduled Jobs on the Scheduled Job Server

When a scheduled job is executed on a schedule it is executed on the special Scheduler server instance. When a scheduled job is executed by running it Manually it appears it executes on one of the front end servers. This feedback request is to sug...
3 days ago in DXP Cloud Platform / Traffic management 0

Access to container / docker logs

As a developer, I want to access and download container/docker logs from PaaS portal and my environments, just as I can download application logs. This will help me find useful information when a container crashes or fails to start. See attached d...
about 2 months ago in DXP Cloud Platform / Infrastructure mgmt. 0

Paas Portal Microsoft Teams Deployments Cards

EPI Team, We would like to receive Microsoft Teams deployments cards from the Paas Portal . This is a valuable information for the teams in the field during a release cycle. At date only the person who trigger the deployment receive an email. 1 - ...
over 3 years ago in DXP Cloud Platform / Code deployment 10 Investigating

Manage app settings/secrets with API

As a developer, I want to automate the creation/update of appsettings/secrets in the DXP portal during deployment. So that I'm sure there are no mistakes introduced. We typically deploy our code with a pipeline in Azure DevOps. It would be nice...
10 days ago in DXP Cloud Platform / Code deployment 0

DirectDeploy For Preproduction And Production

I'd like to request the ability to use DirectDeploy on both preproduction and production as currently the option is only available for integration. I understand that during the DirectDeploy process the site becomes unavailable, which you'd typical...
about 1 year ago in DXP Cloud Platform / Code deployment 1 Future consideration

Support or Access to Create Stored Log Queries on Preproduction and Production Environments

As a performance engineer, I need either support or access to create Stored Log Queries on our preproduction and production environments. Currently, we have minimal functionality and rights to create these queries in our staging application insigh...
about 2 months ago in DXP Cloud Platform / Performance reporting 0

Allow developers to directly access databases in lower level environments

As a developer, allowing direct database access to lower level environments, such as integration, to troubleshoot issues or run queries to confirm schema/validate data. Direct access allows developers to do this quickly and efficiently, as the cur...
5 months ago in DXP Cloud Platform / Data management 2

Access to Cloudflare Logs API for collection to SIEM

As part of our Cyber Security requirements we are required provide our System, Application and Firewall logs to our SIEM managed by our MSSP. They currently ingest all Cloudflare logs by accessing the API as part of their collection process and cu...
over 2 years ago in DXP Cloud Platform / Telemetry 1 Already exists

Application Insights: allow us to create personalized workbooks

At the moment, if we try to save a custom workbook in application insights, we get the following error: "You do not have the ability to create workbooks in this resource group". Is it possible to modify the access rights so we have the option to c...
over 1 year ago in DXP Cloud Platform / Performance reporting 0 Future consideration

Text messaging alerts

When a customer is having platform issues at their site(s), our Incident Management team gets an automated ticket that also get sent to the customer's alert contact list.However, many users need to actively update their email inboxes to be able to...
over 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 3 Future consideration