Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Title missing on images in the Text editing fields

The mouse-over titles are missing in images added in the Text editing fields. This is a normal feature on all CMS:s so it's strange that I can't see it. This would help me make more accessible web content.
over 4 years ago in Content Management / Editing 1 Future consideration

API to connect to our Getty account via Marketplace

To open up Optimizely Marketplace to our employees, we require the ability to connect directly to our Corporate Getty Account and also remove Adobe and Unsplash as available options. We have strict brand guidelines and employees are supposed to us...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Archive Unused Rules (vs deleting them)

From a customer: The options are only to “Move To Top, Duplicate or Delete”. One does not necessarily want to delete past rules, in case one wants to re-use them or use them to duplicate them to create a slightly different rule etc. Therefore, the...
about 1 year ago in Feature Experimentation / Feature Flagging Workflows 0 Future consideration

I cannot link to a specific timestamp in a YouTube video

Optimizely does something to my links, such that I am unable to link directly to a specific timestamp within a YouTube video. Example: For this YouTube video (https://www.youtube.com/watch?v=7qTiT5GGm4M), I want to link to the 22 minute 0 second t...
3 months ago in Content Marketing 1 Future consideration

Search and replace utility

Our CMS authors need a built-in reporting tool that will list all pages, blocks and documents that contain a specific keyword (In strings, xhtmlStrings or external links). Ideally this would allow replacement of the text with another term in pages...
over 1 year ago in Content Management / Reporting 2 Future consideration

All Steps in List View

Currently in the List View, we can only retrieve the "current step Name", would it be possible to retrieve all step names into the List view?
over 1 year ago in Content Marketing / Plan 0 Future consideration

Copy & Paste Images into the Editor

Our marketing team often briefs the Graphic Design team by annotating screenshots, and then copying and pasting the screenshot into the brief. This currently doesn't work in the CMP as Local Image Paste has been disabled. Is this something that ca...
over 1 year ago in Content Marketing / Plan 1 Future consideration

Apply Workflow Step Changes to Existing Tasks

When updating a workflow's steps, there is currently no option to apply those changes to existing tasks. We would like the option to update existing tasks as our process changes. (As you can do today when making edits to workflow template fields.)
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Step due dates to start from previous step date (not today's date)

When building multiple steps with due dates, it's a bit frustrating that the due date selector always defaults back to TODAY's date. Because the due dates need to be chronological, it would be helpful if the step due date defaulted to the PREVIOUS...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add Events to Milestones

Currently only Tasks can be added to Milestones, but we also need Events to be added to Milestones
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration