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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


All feedback

Showing 91

Guest checkout needs to have the shipping address editable

We have a client working with guest checkout and among others the shipping address is not editable by default as it always assumes it the same as billing address. It would make sense to have the customer edit the shipping address as it is not guar...
about 3 years ago in Configured Commerce / Misc. 1 Shipped

Sticky buttons and labels

The client I work with would like to have the 'add-to-cart' button always visible for their customers. Other buttons might also have use of this, but the add-to-cart is currently the main one. Also, labels that could remain on the screen showing t...
about 3 years ago in Configured Commerce 0 Shipped

Custom labels for products

The need is to add various labels to products that can further help the search, promotions (like 'bestseller'), and add other quick information about the products qualities (ex. 'recyclable'). This should also include an option to add icons to vis...
about 3 years ago in Configured Commerce / Catalog & Assets 1 Shipped

Add GTM/GA tag on Order confirmation page for Web Order number

Hi Team, Can we have a field for Web Order Number in the GTM/GA for tracking purpose in the Spire version. Currently we only see the 32 bit Guid as a transaction id on the Order confirmation page. Regards, Srikant Rao
about 3 years ago in Configured Commerce / Marketing & Promotions 2 Shipped

Performance - Enable Text Compression

Please enable text compression for the sites. It would significantly help for the larger API calls (ie, category API for nav) that are xml/text. We have this enabled in our environments and you can in cloud also by adding this to the web config: &...
about 3 years ago in Configured Commerce / Technical 2 Shipped

MobileApp: Add List Price label and Sign In Button

In the Product Detail Page in the Mobile App, when the user is not logged in, we would like to add a button and a label. Right now, with customization, on the desktop version and as shown in the image below, there is a button asking the user to si...
about 3 years ago in Commerce Mobile App 1 Shipped

Mobile should allow for segement specific content like the website

I want to have different banners for different user segments. But mobile currently only allows the same content for all mobile customers.
about 3 years ago in Commerce Mobile App 1 Shipped

Mobile App - Link Featured Category Names

It would be a nice addition to the mobile app to have the featured product's category name be clickable. See highlighted example below.
about 3 years ago in Commerce Mobile App 1 Shipped

Vendor Managed Inventory (VMI)

Vendor Managed Inventory (VMI)
almost 4 years ago in Configured Commerce 0 Shipped

Add support for 360 AD/SIRV Images

Add support for 360 AD/SIRV Images
over 2 years ago in PIM 2 Shipped