Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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AI generated campaign/widget configuration

In the Personalization Portal, add an option for creating a campaign or widget configuration using AI. Problem: Configuration in Product Recs is sometimes difficult for a user - especially for customer. They must understand the concept of algorith...
11 months ago in Product Recommendations / Portal 0 Shipped

Autocomplete or typeahead of queries

As a visitor of a site, I want the site to suggest to me queries that I can use after I started typing in the search box on the site, so that I can easier and quicker query for information.
almost 2 years ago in Optimizely Graph 0 Shipped

Vertically Arrange Cards on Board View

Is there a way to change the order of tasks in a vertical column (i.e. move tasks up or down) in the kanban view?
11 months ago in Content Marketing / Plan 1 Shipped

Include All Steps in "My Tasks" Tray

Is there any way to get the task tray to include tasks where the step has not yet reached "current step" but will in the future? This is a function that would be very useful for tracking deadlines as the Plan page can become quite busy and difficu...
almost 2 years ago in Content Marketing 0 Shipped

Add "results last reset" date to the Flags results page, like it is in Web

No description provided
almost 2 years ago in Experimentation Analytics / Results Page 0 Shipped

Evaluate Marketing Automation correctly with unique data

Marketing automations are not unqiue evaluable. In the report I see only not unique numbers, which are not usable for a reasonable evaluation.
over 3 years ago in Campaign 1 Shipped

Copy Task - Copy All Fields, Regardless of Workflow Settings

Currently, only the fields that are stored in the workflow settings carry forwarded to the copied tasks. When a user copies a task, they would think it should copy everything.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Shipped

Add environment filter to experiment results page

As of this writing the only way to change/view the environment that you are viewing for a given experiement results is to change it on the parent Reports page. It would be helpful to be able to change it on the individual experiment results page (...
12 months ago in Experimentation Analytics 1 Shipped

Character Count Limits for Fields

We need to enforce charcter count limit on text fields in the CMP as many will be published to downstream systems that already have character count limits in place. Without governance via CMP (the source of the data), character counts will need to...
almost 2 years ago in Content Marketing / Settings + Configuration 0 Shipped

Asset GUIDs available on Task object and in Plan view reports

We rely on asset GUIDs for connecting all of our internally-managed analytics, so we need the GUIDs to be accessible for all of our end-users and easily exportable. While they are easily found in the Library details, they are not yet available on ...
about 1 year ago in Content Marketing / Plan / Tasks, Campaigns, and Events 0 Shipped