Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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More Descriptive Notification Messaging

Currently, when changes are made to work requests, for example changing the priority level, etc., the notification message just reads ‘The requester has made changes to the request….’ If it could be changed to something with more description/infor...
almost 3 years ago in Content Marketing / Notifications 0 Future consideration

Requests and Campaigns on Board View

In Task board Plan view, you cannot view Work Requests. Viewing WRQs would be helpful because then we could plan/prioritize work that has not been built out yet, or view larger projects as a whole (rather than only the specific deliverables). We w...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Choosing DAM images from the CMS

Choosing images from the DAM inthe CMS is time consuming. I think two features would help this. Remember where I was - When I open the DAM this way to choose an image, it would be helpful if the DAM remembered where I was was the last time I opene...
almost 2 years ago in Content Marketing / DAM/Library 0 Future consideration

List View Search Functionality

One of the main reasons we began looking for software like the CMP was for the purpose of faceted search. The expectation was that the Search functionality in Welcome would allow us to search for precise key words or phrases within the content and...
almost 2 years ago in Content Marketing / Plan / Tasks, Campaigns, and Events 1 Future consideration

Ability to @ mention watchers

It would be great if @watchers was a functional way to notify watchers of a task that there is a comment for them - especially useful when there are a large number of folks that need communicating to.
almost 2 years ago in Content Marketing / Notifications / Tasks, Campaigns, and Events 1 Future consideration

Expand Folders in Library List View

hile Labels are great for filters, when you want to just browse the Library, folders make more sense. As we have no tree control to navigate through folders, would it be possible to expand the folders when viewing Library in List View. Visually, t...
about 2 years ago in Content Marketing / DAM/Library 1 Future consideration

Ability to schedule reports

In Reports module it would be superuseful to be able to schedule a report. Like monthly/weekly etc instead of having to manually pull these recurrent reports
over 1 year ago in Content Marketing / Analytics 1 Future consideration

Default Task Sharing

We'd like to see default task sharing settings as well as default campaign sharing settings. With the ability to create tasks without a campaign, it feels necessary to have this option, since currently campaign-less tasks are by default private, m...
almost 3 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Change Event Owner

Just like we can with tasks, we'd like to be able to change the event owner. Today, we have to make a new event and delete the old one in order to get a new "creator" on it. But it would be helpful if they had the concept of "owner" in addition to...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Clearly Separate "Mark All as Read" and "Clear All" Notifications Actions

There are two available actions for in-app notifications - "clear all" and "mark all as read." But they are very close together in the UI, and it's easy to hit the wrong one.
about 2 years ago in Content Marketing / Notifications 0 Future consideration