Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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Create a native integration with Clockify for time tracking

We want to track how much time we spend on tasks and projects, but since that functionality is not available in Optimizely, we are working on building our own Zapier integration with Clockify to do that for us. Clockify has native integrations ava...
6 months ago in Content Marketing / Integrations 1

More robust text editor content option that isn't tied to an article

We often need to draft content within the platform (and don't have the ability to have a Word integration), but using the Article > text editor option requires us to publish somewhere vs. it being text that just gets pulled into a future design.
6 months ago in Content Marketing / Structured Content 0

Two-way integration - respond via Teams to post automatically to CMP

(Off the back of a call with a customer) "It would be nice to respond to the CMP notifications within Teams so you don't need to login to the CMP."
8 months ago in Content Marketing / Notifications 0

Link Intake brief with Workflow automatically

Automatically link Intake Brief with the workflow as a rule so that the users do not need to pick one from the dropdown themselves when TASK is created.
9 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Color Code Tasks

I would like the ability to assign a color to a task, similar to campaigns. This would significantly help improve calendar views and help act as another filtering option.
9 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Folder Thumbnails

Being able to add a thumbnail of some sort to folders in the grid view would be clutch.
10 months ago in Content Marketing / DAM/Library 0 Investigating

Ability to view the videos from public link in the library

We would like the ability to view the videos from the public link in the library instead of downloaded upon clicking.
11 months ago in Content Marketing / DAM/Library 0 Future consideration

Unlock and edit (including adding fields) task briefs created from the work requests

Currently, only admins have the ability to unlock task briefs associated with work requests. However, there are situations where form values may change after the task is created, and it would be beneficial for the creators(task owners) to have the...
11 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Resize Columns in Content Tab List View

Within the Plan view, columns are able to be resized by dragging the column borders. We'd like to be able to do the same within the content tab list view so we can see full asset titles.
12 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add a Parent Campaign ID field and all the parent campaign ID as value under it

We need Parent Campaign ID to display as a field in the field settings so that they appear as filters in different modules in the platform and we want all of their IDs to display as the field value under the campaign ID field. Currently, we use a ...
12 months ago in Content Marketing / Settings + Configuration 0 Future consideration