Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Data in the local format for the Jobs execution notification email

Hi Opti tea, This is regarding the Optimizely Jobs Exection notification email admin is receiving. Currently the Jobs shows all the datetime in the UTC format like this: Orders ReSubmit (Failed Orders) To ERP (Sandbox) Failed at 6/23/2022 7:27:08 ...
almost 2 years ago in Configured Commerce / Integration 0 Gathering interest

Allow Populating The Product Carousel With Individual Products

Add another option to the Product Carousel widget that allows the user to select individual products within the CMS.
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Create private subdomains for CDN images and pdf hosting

Optimizely is in the process of putting a CDN in place for all Spire Sites and Classic sites that have migrated to containers. CDNs are great to improve site speed, however, best practice would be to implement the CDN as a subdomain of the main si...
about 2 years ago in Configured Commerce / Catalog & Assets / Technical 0 Investigating

Increase file upload size for nginx server

OOTB hosting does not allow to upload image or document larger than 5 MB. This is due to "nginx server not allow to upload file which is larger than defined size in nginx config file" . Expectation : Increase the file size limit.
about 2 years ago in Configured Commerce / Catalog & Assets / Technical 0 Gathering interest

Search / filter by user role in admin console

In the admin console, it would be very helpful to filter by and or search by user roles.
about 2 years ago in Configured Commerce / Admin Console & Import/Export / Users, Permissions & Security 3 Investigating

Support translation APIs (e.g. Deepl)

Certain customers have to support multiple languages and don't always have available resources to translate the content of their catalog, pages and attributes. Permitting the integration with translation systems (like Deepl) would accelerate the s...
about 2 years ago in Configured Commerce / Integration 1 Gathering interest

Site-specific URL Mapping settings

As a multi-site customer, I would like to be able to set a different translatable value for the URL Mapping settings for each of my websites. Currently, these settings are set as Global, so their values apply for all websites.
about 2 years ago in Configured Commerce / Catalog & Assets 2 Investigating

Allow to cancel an integration job programatically

As a developper, I would like to have a way to programmatically stop an integration job while it's being executed. The current way, if you exit it will process the next steps anyways, and you have to use complex ways and non-graceful ways to keep ...
over 2 years ago in Configured Commerce / Integration 1

Allow RealTimeOrderSubmitServiceBase Extension (or similar)

Currently Opti provides a IRealTimeOrderSubmitService interface to allow you to create a custom RealTimeOrderSubmitService. However, the RealTimeOrderSubmitServiceBase used by all of the OOTB connectors is not able to be extended, which requires m...
over 2 years ago in Configured Commerce / Integration 0

Job log export functionality

When a job fails in the production cloud environment, it is difficult to review all the log information. The investigator has to click the eyeball to view the entire log statement. Then when they back out, the have to locate the next log in the li...
over 2 years ago in Configured Commerce / Integration 0 Gathering interest