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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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Reporting suite with access to Power BI reports

Reporting suite with access to power BI reports + the ability to have these reports embedded into the portal. There have been previous discussions around creating a reporting suite portal for customers, which will provide the customer with acces...
2 months ago in Product Recommendations / Analytics / Portal 0

Category reporting within the Personalisation Portal

Category reporting within the personalisation portal. The reporting available in the portal is sub-optimal and doesn’t provide a very detailed picture. Having the ability to breakdown performance by category (as well as attributes such as type, ...
2 months ago in Product Recommendations / Analytics / Portal 0

Integrate Product Recs with Experimentation

Seamless integration with all other products. I think this is the most important thing for product recommendations. Having a robust integration with all products should be the main focus, as it will allow for much easier cross-sell opportunities...
2 months ago in Product Recommendations / Experimentation 0

More Operators for Dynamic Category Rules

Currently, the operator choices are "Equals", "Is Not Equal To", and "Matches". At a very minimum, there should be a "Does Not Match". As a use case, we have a category called Pins. We want ".05in SS Pin Chrome" to be automatically added to the Pi...
2 months ago in PIM 1 Future consideration

Step/Tasks due date range

Step/tasks due dates would have an optional date range to show a span of multiple days vs. just the due date. This would be for each task on the workflow as optional. This is beneficial because it allow more flexibility within the workflow instead...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Scroll to top of new page after clicking footer links

On long pages when you click a footer link the new page is scrolled down to the same position as the previous page. We understand this is by design in the base Spire UI behavior. We would like an option or setting to always reset newly loaded page...
5 months ago in Configured Commerce / CMS, Spire & Mobius 1 Future consideration

Remove the UofM field from the Order Upload Template

Web users have trouble populating clean data in the Order Upload file, getting particularly frustrated with incorrect unit of measure values. We'd like to remove the UoM column from the order upload template and use product default UoM in the impo...
5 months ago in Configured Commerce / Orders & Payment 1 Future consideration

Retry / Retry in middle of Refresh published products

Hi, We have found that the refresh published products job fails quite often (usually timeout, index error which gets fixed by rerun, or url segment already taken). Allow this job to retry from the point it stopped rather than having to go through ...
6 months ago in PIM 2 Investigating

Support ReturnUrl query parameter on login in DXP environments

As a user I want to access the admin UI page by direct url, for instance '/EPiServer/EPiServer.Cms.UI.Admin/default'. If I'm not logged in I will be automatically redirected to the login page '/Util/Login?ReturnUrl=%2FEPiServer%2FEPiServer.Cms.UI....
6 months ago in Content Management / Technical 0

Contact Us form allows user to submit with empty spaces in required fields

The standard Contact Us form allows users to submit when required fields contain nothing but spaces. This applies to any plain text field, such as First Name and Last Name. We understand that by design the validation code will consider spaces as f...
6 months ago in Configured Commerce / Misc. 1 Future consideration