Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Add filters to the "Experiments"-overview

Hi! As an Optimizely editor, I want to be able to use a filter for the Status (Not Started, Running, or Paused) of an experiment/personalization campaign and/or a filter for the Type (A/B, PC, ...) in the "Experiments"-overview of a Project, so th...
almost 3 years ago in Experiment Collaboration and Management 1 Planned

Use "pageview"-events as a source for the audiences builder

Hi! As an Optimizely editor, I want to be able to use the "pageview"-event of a certain page as the source for an audience so that I can target visitors that (have returned and) have viewed a certain page before. We currently solve this by using a...
almost 3 years ago in Web Experimentation / Experiment Authoring / Targeting 4 Already exists

Download assets from archived tasks

We'd like to be able to still download assets (attachments and content) from tasks that have been archived without having to un-archive them and re-archive them.
9 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Access Rights: "Inherit settings from parent item" checkbox value should also be applied to subitems

Product: CMS. Can be replicated in any plain vanilla Alloy site out-of-the-box. Version: All, as far as I know this feature has remained unchanged for decades. Issue description: In the Admin > Access Rights screen, we can set access levels for...
9 months ago in Content Management / Roles and Security 0

Allow results metrics to measure conversions per session

Optimizely FX customers should have the option to be able to measure their conversions (and revenue) against the number of user sessions, rather than just against unique visitors. This could potentially work similarly to how Personalization Campai...
over 1 year ago in Feature Experimentation / Project / Account Configuration / Settings 1 Future consideration

Allow to edit tooltip text for Add button in lists

Currently there is no way to edit tooltip for Add button. This sometimes confuses Content Editors who don't know what Add button refers to. For example lets have int list field: public virtual IList<int> ExampleList { get; set; } The Add but...
9 months ago in Content Management / Editing 0

Add support for vnet private endpoint

Hi, We checked with the support team and currently setting up vnet private endpoint peering with customer's own Azure vnet is not supported for the Optimizely Content Cloud. We think that this is a very common practice to connect Optimizely CMS to...
9 months ago in Content Management / Technical 0

Customize GetPdf method of InvoiceController.cs, PartialViewLocator is in private package

We are having a requirement which is same as the GetPdf method in the InvoiceController.cs However we have identified that the PartialViewLocator is in the private package, and we cannot add the insite.commerce.private package in Extension project...
over 1 year ago in Configured Commerce / 3rd Party Library Allow Listing 6 Investigating

Export option for Order and Invoice History

Customer would like to be able to export order history and invoice history into an excel spreadsheet
about 2 years ago in Configured Commerce / Self-Service 1 Gathering interest

Spire > Extend BillToModel with vatNumber

Please add the vatNumber field to the BillToModel so that we can use it on our custom CustomerSettings page. Right now we have Q&D fix for this with a CustomProperty which clutters our Customer entity object
about 2 years ago in Configured Commerce / Orders & Payment 1 Investigating