Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Alt Text Field in Library

Currently, the file name of the image maps to alt text on the CMS, which is not best practice. As such, we have to go into the CMS and update the alt text manually after the asset syncs. Ideally, alt text would be mapped to its dedicated field in ...
almost 2 years ago in Content Marketing / DAM/Library 0 Shipped

Library - Asset public link SEO friendly

Public link of an uploaded asset is currently a uniquely generated number & letter string. SEO requires image URLs to be descriptive of the photo in order to promote image ranking, which can be a channel for traffic. Same applies for other fil...
almost 2 years ago in Content Marketing / DAM/Library 0 Shipped

Library - Asset public link on/off

We need a way to turn off the public link being generated upon every library upload. Public links, if available, will pull through in CMS. If not generated prior, it will not be passed to CMS and the image will not appear. Also, a lot of the asset...
almost 2 years ago in Content Marketing / DAM/Library 0 Shipped

Character Count Limits for Fields

We need to enforce charcter count limit on text fields in the CMP as many will be published to downstream systems that already have character count limits in place. Without governance via CMP (the source of the data), character counts will need to...
almost 2 years ago in Content Marketing / Settings + Configuration 0 Shipped

All-Day Events Across Global Calendars

The new addition of event times is great, but there are also cases where we want an event to show up on a single calendar day, regardless of time zones. (Think holidays, etc.) Setting an event from 12:00am - 11:59pm does not accomplish this becaus...
almost 2 years ago in Content Marketing / Plan 1 Shipped

Show Time and Date of Completed Workflow Step

We would like to be able to see the time and date that an individual workflow step was completed. I know this is available now in the history tab, but having it directly on the workflow would save us a lot of time as digging through history can be
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Shipped

Single Page Progressive Forms

At the moment with the way smart forms work, we add pagination. This means that any form with a lot of logic results in many pages. This means that users can’t easily refer back to previous answers, particularly when these forms are long. We would...
almost 2 years ago in Content Marketing / Settings + Configuration 0 Shipped

Wordpress Integration - Support Custom Post Types

Custom posts are regularly used by companies which our integration does not support as the post type is currently hardcoded.
almost 2 years ago in Content Marketing / Integrations 0 Shipped

Save Test URL(s) of a Page

Hi! As an Optimizely editor, it would like to be able to save the Test URL(s) in a page's settings so that it helps others on revisiting the settings to quickly grasp the conditions of a page and also to see the effects of any following adjustment...
almost 2 years ago in Web Experimentation / Developer Experience / Experiment Authoring 6 Shipped

Less clicking around in the Visual Editor, enable scrolling behaviour by default!

Hi! It would be nice to be able to scroll within the Visual Editor without having to enable "Interactive Mode". It's not like scrolling while "Interactive Mode" is disabled is reserved for another functionality, so why not have scrolling available...
almost 2 years ago in Web Experimentation / Experiment Authoring 4 Shipped