Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 90 of 90

Order line minimums; Order minimums

Some of our customers are required to meet a dollar minimum per line and per order. This is common in our industry. Some of our competitors have a $15/line min and a $100/order min. In the case where only 1 line is purchased, the order min takes p...
almost 2 years ago in Customized Commerce / Technical 0 Gathering interest

Need a separate mobile web banner that replaces the responsive when it hits mobile

We need a mobile web banner that is not just the responsive banner we currently have. The responsive banner limits us to what we can do on the mobile website for promotions. If we had a specific mobile banner then when we update the regular one we...
almost 2 years ago in Content Management 0 Future consideration

Website specific default domain for mailgun

We would like the ability to have website specific FROM addresses for B2B Commerce Cloud. Currently only 1 domain is supported per instance. This request is specific to multi-website instances where each brand would require a different default ema...
almost 4 years ago in Configured Commerce / Marketing & Promotions 1 Shipped

Abandoned Cart Data

The ability to send abandoned cart emails is great, but I would also like to see the ROI. Open rate, click through rate, how many customers actually completed a purchase of one of those items....etc. Not sure if this is something that needs to be ...
almost 4 years ago in Commerce Analytics 0 Gathering interest

Display Future Steps on Board View Card

For the new display card that shows up for a task, we love how you can turn on or off details (to customize the card appearance). One thing we would love is the ability to see current step as well as 1-2 future steps. Could these be display option...
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Report on sales by organization (for Episerver B2B clients)

Revenue and number of orders by organization Example :Total revenue to organizations (not individuals) Top 10 clients Compare sales to an organization to average Compare sales to an organization to a previous year (or month)
about 4 years ago in Commerce Analytics 0 Already exists

Send an email notification when a DXC deployment completes Step 2

At the moment an email notification is sent when Step 1 of a DXC deployment completes but it would also be very useful to receive an email notification when Step 2 completes so we don't have to manually check the deployment progress.
about 4 years ago in DXP Cloud Platform / Code deployment 5 Shipped

New Results Page Layout

Sharing on behalf of a customer (Simon Born of Real Digital Services GmbH) "This is a short feedback on the new layout of the Results page. While I understand the approach to make visible the prioritization of the primary metric versus the others ...
about 2 years ago in Feature Experimentation / Other 0 Future consideration

CMS.UI 12.10 - revert tooltip and layout changes done to properties in August

Update 1: "Improve help text" https://world.optimizely.com/documentation/Release-Notes/ReleaseNote/?releaseNoteId=CMS-22478 What I am using today All projects since 2014-ish have used this idea on displaying "Help Text" for Editors:https://talk.al...
about 2 years ago in Content Management / Technical 0

Grouping of notifications for same requests

The amount of notifications/emails from the system is a bit overwhelming. I understand that we can turn them off completely but it would also be helpful if, at least on the app side, notifications were rolled up to whatever is the most recent. As ...
over 2 years ago in Content Marketing / Notifications 0 Future consideration