Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Customized Commerce

Showing 75

Display $ value of each discount, next to # of orders and redemptions

Marketers would like to see the $ value of every single coupon for reporting purposes. The current screen already displays # of orders and redemptions.
almost 3 years ago in Customized Commerce / Promotions 1 Gathering interest

Load Balancing CMS/Commerce On Premise in new .NET Core preview

In order to easily migrate to .NET Core, our existing application uses Load Balancing of Commerce/CMS applications. So far I've heard it will only be supported in Cloud environment. As a feature request, we'd like to be able to use it also On Prem...
almost 3 years ago in Customized Commerce 0 Gathering interest

Load Offline & Online Order History Data For Analytics

Optimizely Analytics requires offline and online order history data to be loaded in order to see the detail analytics. This requires one time data to be loaded into the database from various ERP systems/connectors. There should be a generic job th...
about 3 years ago in Customized Commerce / Orders 1 Gathering interest

Ability to disable actions

In some projects, the Customer Service do not have to use some features. For example, in our case, we do not use the Subscription feature. However, it is easy to click on the Convert to Subscription by mistake, creating a Subscription inadvertentl...
about 3 years ago in Customized Commerce / Customer Services 1 Planned

Ability to un-publish a product in Commerce so it can be re-scheduled (or schedule removing from expired)

As a product manager and content editor I want the ability to un-publish a product that has been previously published, and/or to be able to schedule removing it from expired. This would allow my team to be able to scheduling publishing even if the...
over 3 years ago in Customized Commerce / Catalogs 0 Planned

Make prices readonly for one catalog and editable for others

I would like to have the option to make prices readonly for specific catalogs and leave them editable for others. Currently, we can implement IPriceDetailService but this will affect all of the catalogs. Would be also great if we can set different...
over 3 years ago in Customized Commerce / Catalogs 1 Gathering interest

As a Promotion Editor, I'd like to be able to say this whole campaign cannot be combined with other campaigns

Rather than select each promotion individually, I'd like the option to prevent anyone who is using a certain campaign from combining with ANY other existing promo.
over 3 years ago in Customized Commerce / Promotions 0 Gathering interest

As a Promotion Editor, I'd like to hide inactive/expired promos in Discount Priorities and Exclusions

Ideally, it would just hide by default all expired promos. It's basically unmanageable for us in there (lots of time outs and TONS of scrolling) because it includes over 3 years of promos.
over 3 years ago in Customized Commerce / Promotions 1 Gathering interest

Ability to add order notes in the cart detail page

It would be helpful if the Customer Agents could add additional notes at the cart level when they are building a customer's cart. This would need to be saved in the PO.
over 3 years ago in Customized Commerce / Customer Services 1 Already exists

Ability to edit Custom metada in the Cart Details page

It would be great if we were able to display custom metadata at the cart level and allow the Customer Service agents to edit those attributes before they convert to a Purchase Order.
over 3 years ago in Customized Commerce / Customer Services 1 Gathering interest