Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

Showing 501

Add External URL as Asset to DAM

We'd like to be able to take the external URL content that we work on in Tasks and add it to the library to then be used in our sales portals. For example, sometimes I want to include a website that we have a partnership with but don't build ourse...
almost 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Create and edit Blocks from CMS

Sometimes the content we create isn't an entire page, but just a block of content that is consumed later by our content team. Examples include promotional content, banners, and content for lead generation. We'd like to be able to create a block si...
about 1 year ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Hootsuite Integration Improvements

Ability to preview Tagging with labels Uploading a thumbnail image Setting up UTM parameters Scheduling Ability to integrate Hootsuite calendar with Welcome calendar
over 2 years ago in Content Marketing / Integrations 0 Future consideration

Document Renditions

Should be able to create renditions for documents not just images or videos. Right now, clients have two upload two assets to support PDF delivery on the site.
4 months ago in Content Marketing / DAM/Library 0

Replace User with New User

A member of our team has left the business. It would be good if we could replace that User profile in the CMP with a new user who is replacing that role, rather than manually changing every step in all the workflows that relate to that User.
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Add to Library Before Task is Complete

We often have "post-production" steps that we want to include on our workflow AFTER the created asset is going to be made available to end-users via the Library. These are steps like social promotion, checking on analytics, etc.
over 1 year ago in Content Marketing / DAM/Library / Tasks, Campaigns, and Events 0 Future consideration

Bulk Reassign Step/Task/Campaign Ownership

For cases when someone goes on leave or even leaves the organization, we'd like the ability to quick re-assign all work from one person to another. Today, there's no way to do this unless you manually open each CMP object, which is too time-consum...
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Plan views shared with me

We need to see who shared a plan view, also be able to delete a shared view from my list. In theory this list could grow to an extremity long list that I can't edit and with views that is not applicable/needed for me. As a minimum requirement at l...
7 months ago in Content Marketing / Plan 4

Allow Deeper Nesting of Comments

The comment sections only allow for a single level of replies, which is causing confusion for our users. Say I leave a comment asking for review on a PDF. Someone else comments with their feedback, but I have a question about it. I can't reply dir...
almost 2 years ago in Content Marketing / Notifications / Tasks, Campaigns, and Events 0 Future consideration

Import the keywords and description that come with purchased images to the DAM (exif metadata on the image file).

Our Designers have pointed out that they have more work to do to ensure that images are returned properly by Search when they import our Getty purchased images to Optimizely DAM. Another companies DAM that we use imports the image and its embedded...
almost 2 years ago in Content Marketing / DAM/Library 0 Future consideration