Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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Retract side menu in Commerce similar to CMS

When you click CMS > Edit, the side menu retracts to provide more hoizontal space. Can you implement the same for Commerce > Catalog?
4 months ago in Content Marketing / CMS + CMP Publishing 0

Move files directly from Content tab to Attachments

It would be very helpful if you had the ability to select files in the Content tab (e.g. alternate draft files) and MOVE them directly to the Attachments. Sometimes extra draft files end up in the Content tab. In order to keep them in the Task, yo...
8 months ago in Content Marketing / Tasks, Campaigns, and Events 2 Future consideration

Creative Asset/Content Templates

We would like to be able to upload/create templates for creative assets. The reason for this is so that we can govern creative content whilst maintaining all history and versioning, comment capability and so on. We would use this for email templat...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Planned

GraphQL api

We're looking at integrating some data from CMP into other systems (like our optimizely.com CMS instance and PowerBI) and if we need to pull that information now, the "campaign" object in the API is pretty rigid (I can't ask for fields for instanc...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Import the keywords and description that come with purchased images to the DAM (exif metadata on the image file).

Our Designers have pointed out that they have more work to do to ensure that images are returned properly by Search when they import our Getty purchased images to Optimizely DAM. Another companies DAM that we use imports the image and its embedded...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Allow workflow steps to be automatically assigned to the requester

Enable automatic assignment of specific workflow steps to the 'Requester,' (i.e., the Owner initiating the Campaign/Task) within the workflow template. Today we can only manually assign them to a specifically named individual or team. This feature...
10 months ago in Content Marketing / Tasks, Campaigns, and Events 3 Future consideration

Ability to view the videos from public link in the library

We would like the ability to view the videos from the public link in the library instead of downloaded upon clicking.
almost 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Board view is too limited

We'd love to use the board view for stand-up meetings to review progress, but the sizing of the window is impossibly small and can only display one task at a time -- super impractical for any kind of review. Why have the board view if it's not a u...
2 months ago in Content Marketing / Tasks, Campaigns, and Events 2 Investigating

Configuration Change History

We need to be able to view a changelog of admin settings in the platform for audit purposes. For example, we need to know who changed workflow settings, when, the before/after, etc. We would need this for all types of admin functions - user manage...
about 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Delegate Work

We'd like the ability to delegate all or some of someone's work to another user in the case that they go out on leave, leave the organization, etc.
10 months ago in Content Marketing / Miscellaneous / Settings + Configuration 0 Future consideration