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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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7 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Create a native integration with Clockify for time tracking

We want to track how much time we spend on tasks and projects, but since that functionality is not available in Optimizely, we are working on building our own Zapier integration with Clockify to do that for us. Clockify has native integrations ava...
4 months ago in Content Marketing / Integrations 1

Hootsuite Integration Improvements

Ability to preview Tagging with labels Uploading a thumbnail image Setting up UTM parameters Scheduling Ability to integrate Hootsuite calendar with Welcome calendar
almost 2 years ago in Content Marketing / Integrations 0 Future consideration

Import the keywords and description that come with purchased images to the DAM (exif metadata on the image file).

Our Designers have pointed out that they have more work to do to ensure that images are returned properly by Search when they import our Getty purchased images to Optimizely DAM. Another companies DAM that we use imports the image and its embedded...
about 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Time tracker for activities

Recommend a feature that can track how many minutes it takes to complete a step or a task. For example, the minutes it takes to write an article or create an image.
6 months ago in Content Marketing / Analytics 0

Step due dates to start from previous step date (not today's date)

When building multiple steps with due dates, it's a bit frustrating that the due date selector always defaults back to TODAY's date. Because the due dates need to be chronological, it would be helpful if the step due date defaulted to the PREVIOUS...
12 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Summarize Notifications

I get A LOT of notifications, and I do want to hear about everything in them, but it would be great if I could get a roll-up instead. Once a day would be ideal, maybe first thing in the morning. And even for the time-sensitive notifications (like ...
about 1 year ago in Content Marketing / Notifications 1 Future consideration

Allow for web browser tab view in full screen mode

When a user wants to view an asset in the library in full screen mode, the full screen is out of the browser so people cannot see the web browser tabs. can full screen view but the full screen within the browser?
2 months ago in Content Marketing / Miscellaneous 0

Adding 'Creation Date' to Reporting

Adding a request to create the 'Creation Date' field on all reports in order to report on number of tasks by created date.
10 months ago in Content Marketing / Plan 0 Future consideration

All Steps in List View

Currently in the List View, we can only retrieve the "current step Name", would it be possible to retrieve all step names into the List view?
over 1 year ago in Content Marketing / Plan 0 Future consideration