Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1614 of 1614

PIM- Editing Published Products - Keep them sell-able on site

In the current workflow if you make any changes to an item or group of items. The status changes to "Ready for Approval" and removes the item from the web. If a customer was looking to purchase this item and a change was being made this would remo...
over 3 years ago in PIM 2 Already exists

IFS Aurena Integration - Getting Access Token

We are using the IFS Aurena Integration connector. We have a connection configured as documented. We are seeing the following error in the logs for real-time calls: "Bad Request. {"reference":"IDP-FoEOnbOD33dK","error_description":" Missing scope ...
6 months ago in Configured Commerce / Integration 2 Investigating

Ability to add column of placed by username and filter, on order history page in admin panel

Problem: In the admin panel, if you navigate to sales section and go to the cart history page, you can add several columns to see that particular data in the table. One of these is the placed by username column and a filter for the same on top.If ...
over 1 year ago in Configured Commerce / Orders & Payment 2 Gathering interest

Sort In Review Tasks

As an approver I want to sort my 'In Review' tasks So that I can manage my approvals more efficiently. The outcome is the ability to change the sort order would allow us greater control and further ability to prioritise our approvals,
almost 4 years ago in Content Management / Collaboration & Approval 1 Future consideration

Project related tasks separate from standard tasks

As a CMS user I want project items to go through workflow as separate tasks to standard workflow tasks So that I can better manage my publishing workflows for specific projects separately to my BAU tasks. The outcome is that Project items appear...
almost 4 years ago in Content Management / Collaboration & Approval 0 Future consideration

Approval management via task pane

1) As an approver I want to see any pending change approvals in my tasks pane So that I can effectively process User requests. Ths outcome is Change approval workflow items are visible within the Tasks pane as a separate status type so that appr...
almost 4 years ago in Content Management / Collaboration & Approval 0 Future consideration

Media Image Scroll

We currently dont include media assets in the search INDEX, in order to have INDEXing job run smoothly. Is there a way Optimizely has any separate indexing job that can index only assets separately? This way we can search for the images or assets ...
12 months ago in Content Management / Asset Management 0 Future consideration

Ability to add brief template in workflow settings

When creating a workflow it would be good to have the ability to choose a template to associate it with so that when a user creates a new task using that workflow, a briefing template would automatically be added to the brief tab. Currently, the u...
12 months ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Ability to customize messages about content reviews/approvals

Our workflow is that a content approver reviews and publishes content in the same step rather than sending it back to the content creator to publish. However, the message sent back to the creator says the content is "ready to publish" though it ha...
over 3 years ago in Content Management / Collaboration & Approval 0

Show fallback or replacement langage in page tree without have to check in Language Settings.

Give the editor a visual indicator that the page has a fallback or replacement language. Today the editor needs to mouse our the language code to see if a fallback is set. See attachments.
12 months ago in Content Management / Multi-language 0 Future consideration