Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 81

Ability to select best bets content using language+region

We currently have our content created on a language+region basis (e.g. sv-se, fi-fi, de-de, es-mx, etc.) and we currently noticed that Optimizely won't let us select content for best bets section--button is greyed out. e.g. Attached an image tryin...
almost 2 years ago in Content Management 1 Investigating

Log access for slot instances

I would like to be able to troubleshoot slot instances instead of contacting support for the log files. In the log stream you are only able to access the master slots and when appending -slot to the url it says that logging is not enabled for this...
almost 2 years ago in DXP Cloud Platform / Code deployment 0 Investigating

Wordpress Integration - Support Gutenberg Editor

Gutenberg editor is activated by default on Wordpress new versions which means most client use it in one way or another. We need to support it in order to integrate.
almost 2 years ago in Content Marketing / Integrations 0 Investigating

Ability to rename the "Holdback"-variation (and generate a preview URL for that)

Hi! As an Optimizely editor, I would like to be able to rename the "Holdback"-variation of a personalization campaign. We now have to create an additional variation (acting as the Holdback without changes) and rename that instead. In addition, it ...
almost 2 years ago in Experimentation Analytics 2 Investigating

"Exclude" from Results using the Segment dropdown (instead of only being able to "include")

Hi! It would be nice to be able to use the "Segment"-dropdown in the "Results"-view of an experiment/campaign in such a way that we're able to choose certain items/options on which to exclude/filter from the results. At this moment, it is only pos...
almost 2 years ago in Experimentation Analytics / Results Page 3 Investigating

Unable to move multiple pages into hierarchy tree

We found the CMS system doesn't allow you to move multiple pages into the hierarchy tree, the only way is to move them one by one, which is very tedious and time-consuming. The only way is to write a custom class and archive them based on date cre...
almost 2 years ago in Content Management / Editing 2 Investigating

Improve user experience for editors when switching from one site to another

At the moment, when a logged in editor switches from one site (Site A) to another (Site B), where she/he has access to, the user is forced to re-log-in to Site B, and the entire CMS is re-loaded, which takes a long time. The current user experienc...
almost 2 years ago in Content Management / Multi-site 0 Investigating

Support SAP Connector DLL's

Hi, I'd like to ensure the SAP Connector DLL's are supported in Configured Commerce. Otherwise, calling a BAPI directly on SAP won't be possible and will need to be on the WIS, resulting in poor performance for real-time calls like price/inventory...
almost 2 years ago in Content Management / Technical 1 Investigating

Self-Optimizing block without session

Make self-optimizing block work even though session state mode is off.
about 2 years ago in Content Management / Technical 1 Investigating

Parameters for scheduled jobs in Net 5/6

As a admin I would like to be able to add parameters for my scheduled jobs so I can make configurable certain actions within the scheduled jobs. In full framework there is a popular addon that does this. https://github.com/Geta/Geta.ScheduledParam...
about 2 years ago in Content Management / Technical 0 Investigating