Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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Show/Hide Fields in a Brief Template Based on Logic

When creating a Brief Template, we have certain fields that should be shown or hidden based on the values selected in previous fields. The current logic in the template builder only allows you to "jump to" a particular field and/or only show limit...
5 months ago in Content Marketing / Settings + Configuration 2

Global time of day settings

It would be helpful to be able to set a global "time of day" in the admin settings vs. having each step default to the time it's being built and requiring manual adjustment.
5 months ago in Content Marketing / Settings + Configuration 0

More robust text editor content option that isn't tied to an article

We often need to draft content within the platform (and don't have the ability to have a Word integration), but using the Article > text editor option requires us to publish somewhere vs. it being text that just gets pulled into a future design.
5 months ago in Content Marketing / Structured Content 0

Add a duration indicator to workflow cards

When viewing all of the workflows, it would be helpful to see the total duration indicated at the card level. It's currently hard to tell what that is, because it isn't totaled anywhere.
5 months ago in Content Marketing / Settings + Configuration 0

Parent campaign inherits status from sub campaigns

If you have a parent campaign with 5 sub-campaigns that are all in progress, the parent campaign will show as 'not started'. This is a design flaw since the parent campaign doesnt inherit the campaign status from the sub-campaigns. The parent camp...
5 months ago in Content Marketing 2 Future consideration

Provide Image Resolution.

Within the Library, please provide the Image Resolution (e.g., 300 PPI). The Image Information section already provides Image Dimensions (e.g., 1920 px by 1280 px) but to find higher quality images for Print we have to download the image to find t...
5 months ago in Content Marketing / DAM/Library 0

Upload as zip to DAM (and unpack)

We upload a lot of files to the DAM, and it can be rather slow to wait for each file to upload, process etc. It would be super helpful if we could upload a bunch of compressed files all at once. In our opinion that should mean a couple of features...
5 months ago in Content Marketing / DAM/Library 0

Do not let Library Role users add assets to the Library via the Download image as Custom option

We are finding that Library role users (our regular employee base) are accidently adding images to our Library. In order to obtain an image size they want, they chose "Download As" and then "Custom". The "Save" button does not work for them (brows...
5 months ago in Content Marketing / DAM/Library 0

Getting the AI's busy with tagging content to help out with the taxonomy to aid high quality results when filtering

Tagging content based on taxonomy after manual upload/creation is arduos for our new customers. Can you please work with AI to make these tasks more automated? Maybe something similar to Luc Gosso's AI assistant that can be used for tagging conten...
5 months ago in Content Marketing / DAM/Library 0

Move completed tasks into different campaign

My organization uses campaigns separated by line of business at the top level and then filtering down to individual executions. Sometimes, a task is not correctly placed into the appropriate line of business campaign on creation. Once that task is...
6 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Will not implement