Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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More intuitive design for managing features

I would like to add a few suggestions on behalf of Busra from Mural regarding a more intuitive design for managing features in our legacy platform: Have radio buttons instead of the "Status" drop-down menu on the Features tab Should not be able to...
over 1 year ago in Feature Experimentation / Feature Flagging Workflows 1 Future consideration

Step/Tasks due date range

Step/tasks due dates would have an optional date range to show a span of multiple days vs. just the due date. This would be for each task on the workflow as optional. This is beneficial because it allow more flexibility within the workflow instead...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Owner field for templates/multiple user fields

There should be a user field option that is able to populate based on CMP users and can designate as 1 user, team, or multiple. For example, we have a campaign owner field and instead of having an open text field, and we'd like to set that as one ...
almost 2 years ago in Content Marketing 0 Future consideration

Add note widget to the start page dashboard

As a user, I would like to be able to use a note widget to leave a note in campaign for internal communication
almost 2 years ago in Campaign 0 Future consideration

Allow a singular, remaining sub-step to become the main step by retaining all its information

I noticed that if I have multiple sub-steps within a step and need to remove all but one, the remaining sub-step's information (step name, description) doesn't convert into a main step. Instead, the main step's original name stays the same, and th...
almost 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Expose the Account ID that has been used to authenticate Salesforce

We really need the Account ID visible on the front-end so that if another admin team member needed to make any adjustments or we had connection issues, they'd be able to troubleshoot effectively. A user recently tried to integrate but CMP auto aut...
almost 2 years ago in Content Marketing / Integrations 0 Future consideration

Allow Add/Remove actions on task-level workflow edits

We'd like to be able to make updates to add/remove workflow step actions from directly on a task when editing a workflow.
almost 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

We would like the ability to view and export the monthly uptime stats for each production hostname.

We would like the ability to view and export the monthly uptime stats for each production hostname.
about 2 years ago in DXP Cloud Platform / Health reporting 0 Future consideration

Update EpiCloud PowerShell module to support disabling keep-alive

We are attempting to use the EpiCloud PowerShell module to automate deployments of our Optimizely solution into the Optimizely DXP. Unfortunately, when we run the command to initiate the deployment, then it fails because HTTP keep-alive failed. Th...
over 2 years ago in DXP Cloud Platform / Code deployment 0 Future consideration

Consider including an option to control request timeout for unifiedsearch

Hello, my client recently ran into an issue where intermittent network-failures caused Find-calls to time-out. In order to mitigate similar issues it would be convinient if there was some way to control the timeout through the public API. Here are...
about 3 years ago in Search & Navigation 0 Future consideration