Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

Showing 356 of 1326

@mention multiple users

It'd be nice to be able to @ mention everyone assigned to a step in a workflow of a task. Similar to slack's "[at] here" functionality.
3 months ago in Content Marketing / Notifications 1 Future consideration

Remove Times from Workflow Steps

We'd like our workflow steps to be due dates only, with no times. The times are confusing for our international teams.
7 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Configuration Change History

We need to be able to view a changelog of admin settings in the platform for audit purposes. For example, we need to know who changed workflow settings, when, the before/after, etc. We would need this for all types of admin functions - user manage...
5 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Add External URL as Asset to DAM

We'd like to be able to take the external URL content that we work on in Tasks and add it to the library to then be used in our sales portals. For example, sometimes I want to include a website that we have a partnership with but don't build ourse...
8 months ago in Content Marketing / DAM/Library 0 Future consideration

Workflow Fields - When applying workflow to existing tasks, choose which fields should be kept

Following field inheritance, Workflows will override existing Task fields if a Task was created with no Workflow applied. It would be nice if users got to choose which fields to remove, merge and replace.
29 days ago in Content Marketing / Settings + Configuration 0

Events in Campaigns

Right now you can only add one event to a campaign. Some events that we are running have a main event, but then also have ancillary events for support such as a happy hour or a dinner. We would like to create a separate event that pulls into the c...
29 days ago in Content Marketing 0

Helper Text at Field Settings

Adding Helper Text (guidance for end-users on how/why to use a given field) at the template is useful, but setting it up and managing it on each template is time-consuing. We'd like these tips to be available at the field settings level to save ad...
4 months ago in Content Marketing / Settings + Configuration 0 Planned

Audio Preview

Is there not a way to preview audio files before downloading? If not, can this be added?
30 days ago in Content Marketing / DAM/Library / Tasks, Campaigns, and Events 1 Future consideration

Image Meta Data

During the development of our site, we have had some back and forth regarding images from the CMP (Welcome) DAM. In modern web development, all images must have an Alt Text and explicit width and height in the markup: https://www.w3.org/WAI/test-e...
3 months ago in Content Marketing / DAM/Library 0 Planned

Users & Teams needs update

I'm an Admin for Welcome platform. I'd suggest below improvements to Users & Teams section: New column: last login date. Right now I can't figure out who's not using the system, specially important when users are external. Enable sort on all c...
4 months ago in Content Marketing / Settings + Configuration 2 Future consideration