Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1837 of 1837

Add thumbnails for Adobe file types

We often need to add Photoshop, Illustrator, and InDesign files to our Library and it would make it much easier to identify those files if there were a thumbnail image of it's content. Bonus points, but not required, for Premiere Pro and After Eff...
almost 2 years ago in Content Marketing / DAM/Library 2 Future consideration

Add ability to download reports

As a user I want to be able to export reports to Excel so that I can share them within my organization.
about 1 year ago in Content Management / Reporting 1

Debugger for events not triggering

Make it easier to understand if an event would not trigger in an experiment, for example by Implementing a debugger tool when editing a variation, showing if specific elements/events that are supposed to be tracked for the experiment, would not tr...
8 months ago in Web Experimentation / QA 0

Remove Server Name values from Response Headers on DXP Environments

As a Website Security Analyst, we want to prevent information relating to the server name being leaked on the website via the response headers so that we can prevent attackers from gaining a greater understanding of the environment which our websi...
over 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 1 Will not implement

Users & Teams needs update

I'm an Admin for Welcome platform. I'd suggest below improvements to Users & Teams section: New column: last login date. Right now I can't figure out who's not using the system, specially important when users are external. Enable sort on all c...
over 1 year ago in Content Marketing / Settings + Configuration 2 Future consideration

SynchronizingRolesSecurityEntityProvider is slow when tblSynchedUser has many users

We are using an external identity provider for sign in for users on our site using OpenID Connect. When the user has successfully logged in, we sync the role claims via the ISynchronizingUserService like stated in the documentation(https://docs.de...
12 months ago in Content Management / Roles and Security 0

Enhancements to current base security with DXP for users

While many of these features can be added programmatically or with a third party authentication server, these to me and multiple clients seem like they should be our base level security. Push a forced password reset to all users on our instance as...
almost 3 years ago in Content Management / Roles and Security 0

Viewing a scheduled job always resets the scheduled Jobs list view when returning to the list

When checking intervals or the setup of several scheduled jobs, the Scheduled Jobs list view always reloads and any column sort selection or scroll debth is lost. This makes it difficult to systematically check settings of multiple jobs. Would be ...
4 months ago in Content Management / Content Manager 0

Improve Scheduled Jobs view for narrow screens

When using smaller screens or viewports the Scheduled Jobs view is difficult to read and prioritizes showing Last Run and Next Run columns, instead of the name of the job.
4 months ago in Content Management / Technical 0

Ability to disable actions

In some projects, the Customer Service do not have to use some features. For example, in our case, we do not use the Subscription feature. However, it is easy to click on the Convert to Subscription by mistake, creating a Subscription inadvertentl...
almost 4 years ago in Customized Commerce / Customer Services 1 Planned