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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1837

Object Custom Statuses

We would like to be able to set custom statuses for work requests and tasks in particular. We would like to be able to indicate things like "in design" or "awaiting feedback" to make it clear to collaborators where we are in the process. (Not all ...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

New cache architecture for the platform

Currently there exists a large number of different caches used in CMS and all its addons, Optimizely codebase primarily uses ISynchronizedObjectInstanceCache (implemented by RemoteCacheSynchronization) but there are a lot of other caching mechanis...
3 months ago in Content Management / Technical 0

Inline Blocks: Add reference to page/parent to the object in code

When working with inline blocks within code it would be good if there was a way to get a reference to the page it exists on so we could use it to perform context specific logic within the block.
over 1 year ago in Content Management / Technical 0

Set a default time zone for date/time editing

Currently in the CMS, time/date pickers are associated to the editors local time. This is problematic, because we have editors all over the US. Entering in time/date information incorrectly will lead to our event registration announcements display...
over 2 years ago in Content Management / Editing 0

As a developer I would like to be able to save Application Insights log queries

No description provided
about 3 years ago in DXP Cloud Platform / Telemetry 0 Future consideration

Copy & Paste Images into the Editor

Our marketing team often briefs the Graphic Design team by annotating screenshots, and then copying and pasting the screenshot into the brief. This currently doesn't work in the CMP as Local Image Paste has been disabled. Is this something that ca...
over 1 year ago in Content Marketing / Plan 1 Future consideration

Version control in the message edit view

As a campaign user, I would like to be able to redo/undo the changes in message edit view
over 2 years ago in Campaign 0 Future consideration

Move files directly from Content tab to Attachments

It would be very helpful if you had the ability to select files in the Content tab (e.g. alternate draft files) and MOVE them directly to the Attachments. Sometimes extra draft files end up in the Content tab. In order to keep them in the Task, yo...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 2 Future consideration

Archive Unused Rules (vs deleting them)

From a customer: The options are only to “Move To Top, Duplicate or Delete”. One does not necessarily want to delete past rules, in case one wants to re-use them or use them to duplicate them to create a slightly different rule etc. Therefore, the...
over 1 year ago in Feature Experimentation / Feature Flagging Workflows 0 Future consideration

Step due dates to start from previous step date (not today's date)

When building multiple steps with due dates, it's a bit frustrating that the due date selector always defaults back to TODAY's date. Because the due dates need to be chronological, it would be helpful if the step due date defaulted to the PREVIOUS...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration