Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1871

Customer Feedback on Log Availability & Request for Product Roadmap Update

Hi Opti Team, We are consistently receiving feedback from our customers expressing dissatisfaction with the current availability of logs within our system. For context, we recently received the following response from your support team regarding l...
about 1 month ago in DXP Cloud Platform / Usage reporting 1 Future consideration

Cusomerservice UI should "listen" to the markets returned from the market service

In the customerservice UI, e.g. carts and orders, we need to show only items for the markets CustomerServiceRepresentatives have access to. The markets available are returned from the market service.The dropdown to filter e.g. carts and orders onl...
about 1 month ago in Customized Commerce / Customer Services 0

Proactive Site Monitoring

Opti should provide proactive site monitoring to its configured commerce customers. Customer should received an alert from Opti about server errors, hosting issues, site restarts, etc. As hosting provider, Opti should support the platform from thi...
about 1 month ago in Configured Commerce / Technical 0

Missing search field in content area popup

For a property of type ContentArea which is restricted to a certain pagetype, the search field is not visible. [AllowedTypes(typeof(CabinPage))]public virtual ContentArea Cabins { get; set; }
about 1 month ago in Content Management / Content Manager 0

Retain versions correctly for a content move in CMS tree (to fix invalid editor history)

As a content editor I want to be able to move content (for example a page) in the CMS tree. When I do this at present a new version is created but this is merged with the previous update for that content. I want a new version to be created and the...
about 1 month ago in Content Management / Editing 1

Add Filter Options for Production/Development Environment + Archived/Non-archived Reports

As a data analyst/product manager, I require a comprehensive overview of our experimentation programs within the reporting system. Currently, the system lacks clarity in the following areas, hindering my ability to effectively analyse experiment p...
about 1 month ago in Optimizely Reporting 0

Potential security risk in <Import Data> feature

The file upload used in the [Import Data] feature in the Settings interface does not limit the file extensions to .episerverdata only. Other file extensions can be uploaded (including files in a zipped file), which may pose security threat to the ...
about 2 months ago in Content Management / Roles and Security 0

Request to whitelist the Coveo.Connectors.Utilities.PlatformSdk to allowedLibraries list

Hello Team Optimizely, we are working on the Coveo integration for one of our projects and having Coveo.Connectors.Utilities.PlatformSdk -Version 11.2.0 added to allowedLibraries would be of great help for this integration. As additional informati...
about 2 months ago in Configured Commerce / 3rd Party Library Allow Listing 0

Indexing Assets

Hi Team, in the December release, you have introduced option to INDEX the Assets in Library (CMP). While we appreciate the flexibility, we also can see potential risks of enabling indexing by users by an accident and making an internal corporate c...
about 2 months ago in Content Marketing / DAM/Library 0

Enable Brotli Support For WebP and Avif

Brotli support can be enabled in Cloudflare for assets and is the best compression mechanism. Also for Core WebVitals we and many other solutions compress images to Avif (best) or WebP (second best) so that they are delivered in the best way. The ...
about 2 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration