Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Product Recommendations

Showing 38

Allow visitor groups as a campaign criteria

When creating a campaign in product recommendations, it would be incredible if we could also build rules based on visitor groups. For example, show products under $15 to "Sale buyers" visitor group that I have setup in my CMS and I'm using to crea...
over 3 years ago in Product Recommendations / Technical 1 Future consideration

Boost recommendations on certain parameters/metadata

The ability to boost recommendations on certain parameters/metadata, i.e. to be able to multiply the ranking score of recommendations based on specified parameters/metadata from the product catalogue. Have weighting scores to drive recs, e.g. givi...
almost 2 years ago in Product Recommendations 0

Permissions Structure

As a security administrator, I need to be able to assign a support role that has production rights only, but no rights to pre-production environments. This is to keep in line with PCI DSS requirements for separation of duties whereby developers do...
almost 2 years ago in Product Recommendations / Technical 0

Export all data

Export All data Customers should have the option to export all raw data from the time period they have defined. The only way to do this atm is to hit the Export CSV button from each reporting tab. This is a tedious process. A single export all but...
about 2 years ago in Product Recommendations / Analytics / Portal 0

Exclude product sets

Exclusion tab which allows clients to exclude a set of products from all or specific widgets atm, the only way to exclude products from all widgets is for the client to send us a list of products to be manually excluded, or for customers to mark p...
about 2 years ago in Product Recommendations / Portal 0

Integrate Product Recs with Experimentation

Seamless integration with all other products. I think this is the most important thing for product recommendations. Having a robust integration with all products should be the main focus, as it will allow for much easier cross-sell opportunities...
about 2 years ago in Product Recommendations / Experimentation 0

Reporting suite with access to Power BI reports

Reporting suite with access to power BI reports + the ability to have these reports embedded into the portal. There have been previous discussions around creating a reporting suite portal for customers, which will provide the customer with acces...
about 2 years ago in Product Recommendations / Analytics / Portal 0

External Review Gadget

Please allow more than one email address for the external review. Sometimes more than one person needs to review a content change.
about 3 years ago in Product Recommendations / Technical 1 Will not implement