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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


All feedback

Showing 1557 of 1557

Post-Submission Email Tracking Feature for Episerver Forms

Over the past few months, we've noticed an occasional issue wherein emails are not being sent after form submissions within Episerver Forms. While we understand that SMTP issues may sometimes be the cause, we believe that having a post-submission ...
25 days ago in Content Marketing / CMS + CMP Publishing 0

ODP to expose Segments through GraphQL or other api

Currently we can only access Real-time Segments. We have requirements that go beyond 28 days and would like to personalise on normal segments.
26 days ago in Data Platform App 0 Future consideration

Enable Text Compression on the Pages

Opti configured commerce needs to enable text compression in the pages. It will improve the performance and improve the digital marketing scores.
26 days ago in Configured Commerce / Technical 3 Investigating

Abandoned Cart Reminders

Like the B2B product, can we get the ability to send abandoned cart email reminders to customers
26 days ago in Commerce Analytics 0

Add support for restriction groups based on warehouse location

Please add support for restriction groups based on warehouse location. Here is a scenario that was given to support. We have customers who buys from different warehouses. They only have one default warehouse mapping but they could pickup from diff...
29 days ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Option to automatically replace a block by another block (ID --> new ID)

At this moment I have a couple of blocks that are used on many pages (like Contact Us block). It would be nice if I could replace all these blocks (ID) with a newly created Block (ID). For instance, replace a text block by a double collum text blo...
about 1 month ago in Content Management / Content Manager 0

CMS 12 removed the fallback language in content area UI

In our solution, we have 31 different languages, and thus a lot of language fallbacks both for pages and blocks. In CMS 11, we could easily spot the blocks in a content area that were a fallback, it would be a slightly darker grey and also had the...
about 1 month ago in Content Management / Multi-language 0

Make all form submissions searchable

There is no way to search all form submissions. I can get a report that shows there was a bounced email from a form submission to with the date and time, but I can't search Optimizely to find that form submissions, you can only search ...
about 1 month ago in Content Marketing / CMS + CMP Publishing 0

Adding Backup Functionality to the PIM

I'm reaching out to suggest an improvement for our PIM software. I think it would be really helpful to add a backup feature. Right now, your PIM doesn't have a way to back up data automatically. This means there's a risk of losing important inform...
about 1 month ago in PIM 0

Default Account ID When Punching Out

It is causing issues when a customer is not setup in B2B and the account ends up defaulting to the first property. The customer punching out is then not aware they may be punching out as a different property and we are not aware that there is an i...
about 1 month ago in Customized Commerce / Catalogs 0