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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.



B2B Commerce Cloud

Showing 401 of 839

Exports users with their user roles

We are regularly asked to provide an export of all users and their associated roles, but that does not appear to be an option from Insite at this time. This would be very valuable to us when working with our client to manage their resources as wel...
over 1 year ago in B2B Commerce Cloud / Technical 5

Load Balancing CMS/Commerce On Premise in new .NET Core preview

In order to easily migrate to .NET Core, our existing application uses Load Balancing of Commerce/CMS applications. So far I've heard it will only be supported in Cloud environment. As a feature request, we'd like to be able to use it also On Prem...
over 1 year ago in B2B Commerce Cloud / B2B Commerce CMS / Technical 0

Webpack optimizations

I wanted to recommend better utilizing webpack's lazyloading and codesplitting features ( and ) in order to provide users with a more optimized experience, p...
over 1 year ago in B2B Commerce Cloud / Technical 1 Investigating

Support SAP Connector DLL's

Hi, I'd like to ensure the SAP Connector DLL's are supported in Content Cloud. Otherwise, calling a BAPI directly on SAP won't be possible and will need to be on the WIS, resulting in poor performance for real-time calls like price/inventory. Thanks!
5 months ago in B2B Commerce Cloud / Technical 1

Burned by NO Backup Again

On two different occasions we had administrators accidently delete whole folders of Media content when they thought they were deleting a single file. Yes I know the message says you are deleting a folder. But it still happens and when it does ther...
about 2 months ago in B2B Commerce Cloud / Misc. 0

Order Approval Notification

The Insite documentation is currently incorrect stating: NOTE: Order Approvers do not receive email notifications. However, a notification is displayed upon logging into the website when an order has been sent for approval. This notification is di...
over 1 year ago in B2B Commerce Cloud / Order Management 1

Improve tooltips for settings to include a "System Name"

I recently learned that Job Step Definition Select, From and Where inputs can access any setting using the "System Name" of the setting. I had previously thought there were a select few settings with this capability that were pre-determined. To ra...
about 2 months ago in B2B Commerce Cloud / Integration 0

Improve Speed Performance for Large Carts (100+ line items)

Our customers shop from a large product assortment to keep their shelves stocked, in which it is a common use case for carts to contain 100+ individual SKUs. Naturally, users who create extremely large carts are our most valuable customers that we...
over 1 year ago in B2B Commerce Cloud / Order Management 2 Investigating

/api/v2content/PagesByParent API needs pagination parameters

Hi, We are calling /api/v2content/PagesByParent?parentNodeId={parentNodeId} but it could have a large number of results. We would like to have pagination parameters added so that we don't run into performance problems. Example use case - The conte...
11 months ago in B2B Commerce Cloud / Technical 0

product media

The image area on the product detail page should support multi-media content such as videos and 360 images.
over 1 year ago in B2B Commerce Cloud / Marketing & Promotions 1