Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

All feedback

Showing 541

Expose the Account ID that has been used to authenticate Salesforce

We really need the Account ID visible on the front-end so that if another admin team member needed to make any adjustments or we had connection issues, they'd be able to troubleshoot effectively. A user recently tried to integrate but CMP auto aut...
almost 2 years ago in Content Marketing / Integrations 0 Future consideration

Full Stack tests show as an ID number instead of Experiment Name.

Expected Experience Full stack tests should be reported using Flag Names and not flag id numbers on https://app.optimizely.com/v2/accountsettings/account/usage . Makes review difficult. Actual Experience (please describe what you see): For the acc...
almost 2 years ago in Feature Experimentation / Project / Account Configuration / Settings 1 Future consideration

Allow Add/Remove actions on task-level workflow edits

We'd like to be able to make updates to add/remove workflow step actions from directly on a task when editing a workflow.
almost 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Handle the error the occurs when copying rules from another environment

When one environment already has an experiment in it, and you try to add a new rule by copying over the rules from another environment, the UI throws a confusing error that says "Updating production ruleset for flag <flagKey> failed. {"Inval...
almost 2 years ago in Feature Experimentation / Feature Flagging Workflows 1 Future consideration

'My Overdue Work' Quick Filter

It would be great if there was a pre-built, default saved view of overwork that is assigned to me. I encourage everyone on my team to build this view for themselves, but it would be a lot easier if the view came standard!
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Workflow Action "Write/Edit Brief"

We would like the ability to use workflow actions to enforce the creation of a brief before we start on contnet creation. The "write/edit content" action gives access to the content tab. We would like something similar, but for the brief tab only.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Complete Steps and Tasks from List View

From the List View, users are unable to mark workflows complete and therefore change the status of tasks. With the new list view enhancements, it would be beneficial to include this capability in List to be able to mark complete on the fly and get...
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Bounce/exit metrics in Optimizely Full Stack

Bounce and exit rate are key metrics for our business, as they often reach statistical significance and are crucial for us as an indication of experiment performance. At present, these metrics are only available in the Optimizely Web product and n...
almost 2 years ago in Feature Experimentation / Other 1 Future consideration

Filter by 'Tasks I have been @-Mentioned In'

We have various users who are not specifically assigned to a task, however are @mentioned somewhere in the comments of the workflow or the content itself and therefore need to review. They would like to be able to easily view all of these tasks th...
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Supporting Custom Javascript or some inbuilt functions in the Audience Builder

We would like to be able to perform some minimal data manipulation before matching when creating audiences. Either supporting custom javascript in Audience Builder in the Full Stack version, or accommodating common Javascript or optimizely custom ...
almost 2 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration