Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1761

Preview of documents when edititing.

In the previous version there has been an icon like a globe in the top right corner of Epi's editor where you have been able to open the current page you are editing in a new window with its external link (without seeing it in the editor). That ab...
about 1 year ago in Content Management / Editing 0

Ability to view the videos from public link in the library

We would like the ability to view the videos from the public link in the library instead of downloaded upon clicking.
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Filter results by event tags

We often run into this: When evaluating experiments we need to segment users / events that occured under certain conditions. User attributes don't suffice as often the tags we are looking for change during a session. So we would like to be able to...
about 3 years ago in Experimentation Analytics 0 Planned

Add customizable reporting framework to CMS 12

As a developer I want to create custom reports (like in CMS pre-v12). Then I want them listed on the Reports tab so users (with proper access rights) can be viewed or downloaded.
over 2 years ago in Content Management / Reporting 0

Preview unpublished content delivered by Content Delivery API

In the documentation it says that it is possible to enable previews of unpublished content delivered by Content Delivery API https://docs.developers.optimizely.com/content-management-system/v1.5.0-content-delivery-api/docs/customizing-content-deli...
8 months ago in Content Management / APIs 0

User journey track common pathways and journeys leading to more conversions

No description provided
3 months ago in Content Recommendations 0

To show regions / countries with most successful interactions

No description provided
3 months ago in Content Recommendations 0

Content interaction include time spent on content items & the total time spent on a topic

No description provided
3 months ago in Content Recommendations 0

Include the top engagement channels (email, Blog, social media), topics, tags

On the engagement insights please can we have more data to show the Top engagement channels / topic / tags
3 months ago in Content Recommendations 0

Milestones - changing owner

Recently we have learned that it is NOT possible to change an OWNER of a MILESTONE in CMP. This was a surprise for us and we believe this should be possible just as it is for other objects. Perhaps this is due to that Milestone is still rather new...
3 months ago in Content Marketing / Tasks, Campaigns, and Events 0