Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Sort by Status in List View

Many of the list view columns are sortable, but status is not. It would be good to be able to group all overdue tasks, then in progress, for example. Today, the only way to see all overdue together is to filter, but then I have to filter separatel...
over 2 years ago in Content Marketing / Plan 0 Future consideration

Notifications options are too complex for casual users

Users give up on configuring the complex notifications options, then ignore the too-frequent pings from the tool as they are notified at the same level for both critical and non-critical updates.
over 1 year ago in Content Marketing 1 Future consideration

Add column for stat sig

In my role as a Digital Marketing Manager overseeing experimentation, I aim to introduce a new column to the experiment overview, displaying the statistical significance percentage of the primary metric. This addition is anticipated to provide a m...
over 1 year ago in Web Experimentation / Experiment Authoring 1 Future consideration

Archive Folders

Why can I not archive folders? I had files in the folders Archive > Personas and I wanted to keep them together. I was unable to archive the folder so I had to archive individual files. When I apply the archive filter, I can see that the “path”...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Ordering selection change

As a product owner for Welcome for DHL.com, I want to be able to change the way we can order options on a campaign, so that they make most sense for the business and the users of the campaign. When creating our campaigns, we found that the standar...
over 1 year ago in Content Marketing 0 Future consideration

Improved Calendar on Step Due Dates

When changing the dates for the step due date - the entry space to input the dates has a specific abbreviation system and the calendar doesn’t scroll making it difficult to change to far apart dates.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

DAM integration for Campaign

As an campaign editor, I want to use my current digital asset management tool to manage the image content in the campaign editing process. Therefore Campaign should allow integration with DAM solutions (e.g. Canto, Fotoware, Brandfolder etc.).
over 6 years ago in Campaign 0 Future consideration

Enable in-app request permission notifications

Currently, Request Permission notifications are only sent via email, and we don`t get in-app notifications. It would be great if we could turn on in-app notifications for such requests.
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Add option to control JPG quality when uploading an image (currently it auto-compresses JPGs)

From the customer: I just noticed that when I upload a JPG image in an "Image upload" field in an extension, the image gets re-compressed (optimized). This is a great feature, but I would like to know is there a way to switch that off / circumvent...
over 1 year ago in Web Experimentation / Other / Project / Account Configuration / Settings 0 Future consideration

Budgeting Breakdown Reporting

We use the budgeting feature for all of our campaigns, and we would like to be able to report on budget across all campaigns, but broken down by sub-campaigns (in addition to tasks).
over 2 years ago in Content Marketing / Miscellaneous 0 Future consideration