Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Block download rights for contacts with only view access to a folder

We have several use cases where we have hidden some content in the library to all the organization and then we are just sharing it with specific people in order to limit the use of those assets (mostly applicable to the images associated with spec...
11 months ago in Content Marketing / DAM/Library 1 Future consideration

Create folders/projects in the plan module

We currently use Welcome Campaigns to group ongoing and ad hoc tasks for our marketing teams. However, this can be confusing at times since we also utilize Campaigns to manage our broader marketing initiatives (actual marketing campaigns). Therefo...
11 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Use human language on key experiment changes

We want to quickly find the dates of an experiment starts, ends, ramp-up percentage changes, so that we can keep track of the changes made in the experiment. Currently in the history, only the code changes are listed and we have to read through th...
11 months ago in Feature Experimentation / Feature Flagging Workflows 0 Future consideration

Apply Workflows to Events

We would love to see workflows for events. These would not be to create ‘assets’ like with tasks, but to assign responsibilities for preparation/work on the day/follow up etc. Right now, we put this information in the brief but it won’t show up on...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Please separate form fields and metaproperty fields

Since Custom Fields and Labels were combined, it is very difficult to manage these two different types of input fields. We would like to have labels/metaproperties separate so that it is easier to determine which fields we can parse data by. We do...
11 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Bulk Import of Objects (Tasks, Campaigns, Events, Requests)

We'd like to be able to upload a spreadsheet of items into the platform to generate tasks, campaigns, etc.
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Project Migration - Allow to copy content even with live hostnames

Within the PaaS portal, under the "Project Migration" tab, on the fourth step "Go live", add the ability to select the option "Copy content" even if certain DNS records are already "live" on the new environment. Our workaround for the moment is to...
11 months ago in DXP Cloud Platform / Code deployment 0 Future consideration

Upload of assets directly into Collections from USER Computer

Ability to upload files directly into collections and not by just choosing from Assets category
11 months ago in Content Marketing / DAM/Library 0 Future consideration

Trigger Notifications for Task Creators when a Task becomes overdue

ContentOne Comms wants to trigger Notifications for Task Creators when a Task becomes overdue so that they can push step assignee for completing the task.
11 months ago in Content Marketing / Notifications 0 Future consideration

Product Feedback: Licensed Content

We'd like for the licensed content author field to be unlocked. We cannot currently publish to our CMS because it pulls from the licensed content author field for the logo or author of the publication. Instead the information that populates that f...
11 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration