Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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Make "x" easier to click in notifications

Sometimes it can be difficult to click the "x" in notifications as it can be obstructed by the scroll bar, or finnicky to hover over.
about 1 year ago in Content Marketing / Notifications 0 Future consideration

Add CPN "percent complete" data point in Plan > List view

In timeline view, you can hover to view CPN percent completion. It would be valuable to include this as a datapoint that you can sort by/extract from list view (CSV download). Percent complete is available when viewing milestones, but it would be ...
about 1 year ago in Content Marketing / Plan 0 Future consideration

The ability to 'like' comment replies to show receipt.

Currently you are able to 'like' a comment in a task/WRQ. However, you cannot do the same for replies. Using a 'like' shows receipt without needing to send a notification. It would be great if you could like all comments - origional AND replies.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Make Password Policy More Stringent

All passwords need to contain at least one character from two of the following four categories: o Lowercase letters o Uppercase letters o Numbers o Special characters (e.g., !@#$%^&) • Passwords for normal user accounts must be a minimum of fi...
about 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Block download rights for contacts with only view access to a folder

We have several use cases where we have hidden some content in the library to all the organization and then we are just sharing it with specific people in order to limit the use of those assets (mostly applicable to the images associated with spec...
about 1 year ago in Content Marketing / DAM/Library 1 Future consideration

Create folders/projects in the plan module

We currently use Welcome Campaigns to group ongoing and ad hoc tasks for our marketing teams. However, this can be confusing at times since we also utilize Campaigns to manage our broader marketing initiatives (actual marketing campaigns). Therefo...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Wordpress Integration - Support Advanced Custom FIelds

Advanced custom field allows for better taxonomy inside Wordpress and is a readily available plugin often used by clients. Our metadata mapping does not work via our current integration if the client is using the this plugin.
about 2 years ago in Content Marketing / Integrations 0 Planned

Please separate form fields and metaproperty fields

Since Custom Fields and Labels were combined, it is very difficult to manage these two different types of input fields. We would like to have labels/metaproperties separate so that it is easier to determine which fields we can parse data by. We do...
about 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Sort by Status in List View

Many of the list view columns are sortable, but status is not. It would be good to be able to group all overdue tasks, then in progress, for example. Today, the only way to see all overdue together is to filter, but then I have to filter separatel...
about 2 years ago in Content Marketing / Plan 0 Future consideration

Upload of assets directly into Collections from USER Computer

Ability to upload files directly into collections and not by just choosing from Assets category
about 1 year ago in Content Marketing / DAM/Library 0 Future consideration