Skip to Main Content
Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

PIM

Showing 36 of 1562

Bulk upload of attribute values

There is not a straightforward means of bulk updating product data. My expectation would be to download all the products and attributes in a category and then be able to perform a bulk update. I'd love to just be able to download my entire product...
over 1 year ago in PIM 2 Already exists

Include support for product configuration in PIM

Currently product configuration Standard/Fixed are only managed in B2B commerce. Please add support in PIM so that they can managed from PIM itself and synced with B2B commerce.
over 1 year ago in PIM 1 Gathering interest

Display the "mapped to commerce" field values for system properties

The system properties aren't showing the "mapped to commerce" values -- specifically product number, product title, url segment, deactivate on. It's frustrating not being able to click them or view what it is mapped to. It makes it appear like the...
almost 3 years ago in PIM 2 Gathering interest

Logo/Icon for Documents

Instead of the current default icon used for documents (a paper with an exclamation), there should be the option to add an icon or have it automatically generate based on the file type - like a PDF icon for PDF documents.
over 1 year ago in PIM 3 Planned

Delete Categories in Bulk

It would be useful and efficient to delete categories in bulk. This functionality should also automatically unassign products from the categories.
over 1 year ago in PIM 1 Planned

Add Product Title to Category Export Template

I was wondering if it would be possible to add Product Title to the Category Export Template. Right now, it does include Product Number, but it would also be nice to be able to see what the description of that product is.
over 1 year ago in PIM 1 Gathering interest

Retry / Retry in middle of Refresh published products

Hi, We have found that the refresh published products job fails quite often (usually timeout, index error which gets fixed by rerun, or url segment already taken). Allow this job to retry from the point it stopped rather than having to go through ...
over 1 year ago in PIM 2 Future consideration

Refresh Published Products Job Batching

From my experience with one of our clients, the PIM: Refresh Published Products job regularly has an issue at some point while pulling in 100k+ products. When it does die at some point during that pull, its extremely frustrating to invest another ...
almost 2 years ago in PIM 5 Gathering interest

Unable to add pre-existing users to tenant

If a user is added to a PIM tenant, then it should be possible to add the same user to another tenant without contacting Optimizely Support.
almost 2 years ago in PIM 1 Will not consider

Variant Product - See child products in Product Dashboard

Would like to be able to see what products are child products in the dashboard without having to go into the Parent Product and using the child product tab. Being able to see parent / child products in the dashboard would almost create a visual "t...
about 2 years ago in PIM 3 Gathering interest