Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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Email notification customization

We would like to be able to customize the information sent out in Welcome notification emails. he important information does not show up until the end of the subject and it would be quicker for someone to understand the action that needs to be tak...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0

There isn’t any visual hierarchy in the workflow -- we would like to color code

There isn’t any visual hierarchy in the workflow. You have to open up a task to see if there is a sub-task to get any kind of hierarchy. If tasks were color colored, or something else it would be easier to read and understand what it what. It’s mo...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0

We would like to disable the time a step is due in a task

All of our task steps are due EOD. It is very time consuming to have to set each step in each task to that time. We would like to be able to either turn off all times due, and only have a date, or set all times to a default time.
6 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Add Library Link to Completion Message for Easier Asset Management

Could the team add a hyperlink to the completion message or directly on the saved asset when it's automatically saved to the library? This would make it more convenient to move assets to the collections folder, as you could click directly from the...
about 2 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Field Groups missing functionalty

Hello - recently you introduced the idea of field groups. Conceptually I like this feature. BUT, it is currently only available to add to an asset. With all the field inheritance, it would be really great if I could add a group of fields on a task...
26 days ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Exporting milestone due dates into an excel spreadsheet (not time)

There is no easy way to export milestone due dates without the time attached to it. It makes it incredibly hard to quickly customize the spreadsheet to the users needs. There is no way to export a report of all projects by milestone dates. When fi...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Color code search results by a designated field

We would love to be able to designate a field to color-code search results. For example, we have a "deliverable" field designating what kind of produce a task is creating. We could designate this field as the search primary so we could pick out de...
5 months ago in Content Marketing / CMS + CMP Publishing 0

My Work filter for step due dates

When viewing my work, a filter that would sort the tasks by when the user's step is due rather than the task due date would be helpful. Several tasks are not due for several months and will be buried under other tasks with steps due far later. Ove...
27 days ago in Content Marketing 2

Copying Template Sections

I would love the ability to copy whole sections from templates to use in other templates. We have some complicated sections that I am continually having to recreate when we create new templates.
28 days ago in Content Marketing / Settings + Configuration 0

Single Selection for Jump To Logic in Work Requests

When the "Jump To" logic is applied to a field in a Work Request, multiple sections appear instead of the single section that should appear for the field selected. Example (as seen attached):- The user clicks on 1 field value in a multiple-select ...
about 2 months ago in Content Marketing / Requests 0