Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Integration Jobs Can Be Triggered Externally

Our larger clients have enterprise job scheduling systems for all of their jobs of which InsiteCommerce jobs are only a subset. From the client's perspective, they would like to be able to manage their InsiteCommerce job scheduling from their one ...
almost 4 years ago in Configured Commerce / Integration 0 Gathering interest

Enhance CyberSource Payment Gateway for L3

It would be nice to be able to capture funds with L3 security using the CyberSource payment gateway.
almost 4 years ago in Configured Commerce / Integration 0 Gathering interest

Product Replacement Transition

I have a series of parts that are going to be replaced with new parts. Is there a way in Optimizely that I can have the base items there but not viewable until we sell out of the old part? Say I have part A and part B, once I sell the last part A ...
1 day ago in Configured Commerce / Catalog & Assets 1 Investigating

Required pako library (license MIT AND Zlib), which is not listed in the allowedLicenseTypes.json file.

This about following support ticket: https://support.optimizely.com/hc/en-us/requests/1346840 Creating this enhancement request as mentioned in the above ticket We have a requirement to extract the content of multiple PDFs from child products and ...
9 months ago in Configured Commerce / 3rd Party Library Allow Listing 0 Investigating

Make Lists toggle on/off

I suggest that the Lists feature be able to toggle on/off, just like other features like budgets, user management, and quotes.
over 1 year ago in Configured Commerce / Self-Service 5 Gathering interest

Allow Image libraries to be copied down from production for Customer who have multiple stage environments

For customers who have multiple environments, Dev, Stage, Prod. currently when you copy down content from Production to the other 2 environments you cannot copy down media. This is a problem and causes us to have to have to spend time manually upd...
over 1 year ago in Configured Commerce / Technical 0

Scroll to top of new page after clicking footer links

On long pages when you click a footer link the new page is scrolled down to the same position as the previous page. We understand this is by design in the base Spire UI behavior. We would like an option or setting to always reset newly loaded page...
about 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Remove the UofM field from the Order Upload Template

Web users have trouble populating clean data in the Order Upload file, getting particularly frustrated with incorrect unit of measure values. We'd like to remove the UoM column from the order upload template and use product default UoM in the impo...
about 2 years ago in Configured Commerce / Orders & Payment 1 Gathering interest

Contact Us form allows user to submit with empty spaces in required fields

The standard Contact Us form allows users to submit when required fields contain nothing but spaces. This applies to any plain text field, such as First Name and Last Name. We understand that by design the validation code will consider spaces as f...
over 2 years ago in Configured Commerce / Misc. 1 Gathering interest

Send activation emails to multiple website users

We are creating Web Users via integration job from our ERP. Currently there is no way to Send Activation Email for these new users other than one at a time manually through the Admin site. We would like a new feature to Send Activation Email for M...
over 2 years ago in Configured Commerce / Misc. 0 Investigating