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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 566

Slack Integration for Publishing

I know we already have an existing Slack integration with Welcome that gives updates on when tasks are due, for example. Can we leverage this existing integration so that we can create a channel where it lets people across our company know only wh...
over 1 year ago in Content Marketing / Notifications 1 Future consideration

Feature Flag Lifecylcle Analytics

One of my goals as an administrator of feature flags is to understand the lifecycle of our feature flags. When it was created and the various data points for it's rollout. I struggle to maintain the lifespan of our flags without alot of manual work.
over 3 years ago in Feature Experimentation / Feature Flagging Workflows 1 Future consideration

Feedback

For Fields - allow sub-fields or conditional fields. For example: Audience > Clergy 2. Clergy > 3.Member 2. Clergy > 3. Leader
10 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Self service setting for App Service timezone

As a developer I should be able to set the timezone of the app service for each environment. If this isn't changed, it defaults to UTC, which is likely different from the setting it was for a migrated database. When moving an existing database to ...
about 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Edit title field on templates

I wish I could edit the "Title" field in templates to reflect a different name. I can add what format I'd like them to use for the title, but I don't like that it's a required field.
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

More details in Fields page

I would like to see how often a field is used and see all of the templates a field is used in to make it easier to deactivate fields we no longer need or know which forms will update when I edit a field. This is a repeat of another request.
10 months ago in Content Marketing / Settings + Configuration 2 Future consideration

Update Campaign after task completed

I've had to update the campaign for tasks after the task had been completed. In order to update the campaign or sub campaign on a task, you have to un-check the task to remove the completion status. This is an issue because then the completion dat...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Bulk Edit in Plan

A bulk edit feature would be helpful, even from the plan view. Having the ability to select multiple items at a time and update things like due dates or even fields associated, workflows associated, etc.
over 2 years ago in Content Marketing / Plan 0 Future consideration

Multi-variable forced QA

Would like to have a setup so that when there are multiple variables, a QA cookie can be set for each variable so that each can be viewed in the browser independently. Right now a QA cookie set only seems to get you in to an experiment, not view e...
over 2 years ago in Web Experimentation / QA 1 Future consideration

Media Image Scroll

We currently dont include media assets in the search INDEX, in order to have INDEXing job run smoothly. Is there a way Optimizely has any separate indexing job that can index only assets separately? This way we can search for the images or assets ...
over 1 year ago in Content Management / Asset Management 0 Future consideration